Officer – Payment Operations

Welcome to Bank of America! We are a leading financial institution dedicated to providing exceptional service and innovative solutions to our customers. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Officer in Payment Operations. This position plays a crucial role in ensuring the efficient and accurate processing of payments for our clients. If you have a passion for banking, a strong understanding of payment processes, and a drive for excellence, we encourage you to continue reading and consider joining our team.

1. Process and reconcile payments in a timely and accurate manner.
2. Monitor and report on daily payment activity.
3. Identify and resolve any discrepancies or errors in payment processing.
4. Communicate with clients to ensure timely and accurate processing of their payments.
5. Develop and maintain strong knowledge of payment systems, regulations, and procedures.
6. Collaborate with other departments to improve payment processes and identify areas for efficiency.
7. Maintain confidentiality and security of sensitive financial information.
8. Provide exceptional customer service to clients regarding payment inquiries and concerns.
9. Adhere to all company policies and procedures, as well as industry regulations and compliance standards.
10. Participate in training and development opportunities to stay updated on industry trends and best practices.
11. Identify and implement process improvements to enhance the overall efficiency of payment operations.
12. Perform regular audits to ensure accuracy and completeness of payment transactions.
13. Support management in creating and maintaining reports on payment activity and performance.
14. Respond to escalated payment issues and provide solutions to resolve them.
15. Collaborate with team members to ensure all payments are processed within established service level agreements.

According to JobzMall, the average salary range for a Officer – Payment Operations in Mumbai, Maharashtra, India is between Rs. 600,000 to Rs. 900,000 per year. This can vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.