Merchant Portfolio Analyst - Implementation Specialist
Are you a detail-oriented individual with a strong analytical mindset and a passion for the financial industry? Do you thrive in a fast-paced environment and enjoy collaborating with cross-functional teams? If so, Bank of America has an exciting opportunity for you as a Merchant Portfolio Analyst - Implementation Specialist. In this role, you will play a crucial part in managing and optimizing the bank's merchant portfolio, ensuring a seamless implementation process for new merchants. Join our dynamic team and utilize your skills to help drive the success of our merchant services division.
- Manage and optimize Bank of America's merchant portfolio to ensure maximum efficiency and profitability.
- Collaborate with cross-functional teams to develop and implement strategies for merchant acquisition and retention.
- Conduct in-depth analysis of merchant data to identify trends, opportunities, and potential risks.
- Use strong analytical skills to develop insights and make data-driven decisions to drive business growth and profitability.
- Monitor and report on key performance indicators related to the merchant portfolio, identifying areas for improvement and implementing solutions.
- Work closely with the merchant services division to ensure a seamless implementation process for new merchants, providing support and guidance as needed.
- Continuously evaluate and update processes and procedures to improve efficiency and effectiveness of merchant portfolio management.
- Serve as a subject matter expert on merchant portfolio management, staying up-to-date on industry trends and best practices.
- Communicate effectively with internal and external stakeholders, including merchants, to ensure a positive and successful partnership.
- Uphold Bank of America's values and standards of excellence in all interactions and tasks.
Bachelor's Degree In Finance, Accounting, Or A Related Field
Minimum Of 3 Years Of Experience In Merchant Portfolio Analysis Or Implementation At A Financial Institution
Strong Understanding Of Merchant Payment Processing And Industry Trends
Proficiency In Data Analysis And Reporting, With Knowledge Of Sql And Excel
Excellent Communication And Project Management Skills, With The Ability To Collaborate With Cross-Functional Teams And Manage Multiple Projects Simultaneously.
Financial Analysis
Process Improvement
Project Management
Data Management
Relationship Management
Compliance Knowledge
Risk assessment
Problem-Solving
Portfolio analysis
Client communication
performance tracking
Implementation Planning
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Merchant Portfolio Analyst - Implementation Specialist is between $55,000 to $80,000 per year. However, this can vary depending on factors such as experience, location, and company size.
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Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.
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