Bank of America

Market Financial Center Manager

Bank of America

Jacksonville, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Bank of America, we are looking for a Market Financial Center Manager to be part of our team and help create a great customer experience. Our ideal candidate is a highly organized self-starter with excellent communication skills and a passion for helping customers achieve their financial goals. If you’re looking for an opportunity to join a world-class Financial Center, this is the role for you!To be successful in this role, you must have a Bachelor's degree in business or a related field, at least five years of experience in the banking and/or financial services industry, and a track record of success in management. You must also have a strong understanding of banking products and services, as well as excellent interpersonal and customer service skills. The ability to develop and maintain effective relationships with customers and colleagues is essential for success in this role.

Responsibilities:

  1. Ensure excellent customer experience in the assigned Financial Center.
  2. Manage, train, and develop staff to ensure they are knowledgeable and skilled in customer service, banking products and services.
  3. Develop and maintain relationships with customers and colleagues.
  4. Monitor and manage daily operations of the Financial Center.
  5. Implement strategies to increase customer satisfaction and loyalty.
  6. Ensure compliance with all applicable banking regulations and laws.
  7. Develop and maintain accurate records, reports, and other documents.
  8. Monitor and analyze performance metrics for the Financial Center.
  9. Coordinate with other departments at Bank of America to ensure seamless customer service.
Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Problem Solving And Decision Making Skills

  • Knowledge Of Banking Regulations

  • Effective Communication Skills

  • Bachelor's Degree In Finance Or Business-Related Field

  • Experience In Managing A Financial Center

  • Ability To Recognize Sales Opportunities

  • Talent In Developing And Motivating Team Members

Required Skills
  • Budgeting

  • Banking

  • Financial Planning

  • Sales

  • Coaching

  • Marketing

  • Forecasting

  • customer service

  • Leading

  • Coordinating

  • Problem-Solving

  • Influencing

  • Analyzing

  • Strategizing

  • Motivating

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Market Financial Center Manager in Jacksonville, FL, USA is $54,000 to $85,000. This is an estimate based on salary data provided by Glassdoor and Indeed, among other sources. The exact salary will depend on the qualifications and experience of the individual, as well as the size and type of financial center.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 16th, 2023
Apply BeforeJuly 8th, 2026
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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