Market Financial Center Manager

As a Market Financial Center Manager at Bank of America, you will be responsible for leading and developing a team of Financial Center team members to provide an outstanding customer experience and help our customers achieve financial success. We are looking for an individual with excellent leadership and interpersonal skills, as well as a strong background in banking, financial services, and customer service. If you have a passion for helping people and a drive to help our customers navigate their financial decisions, this is the job for you!

Responsibilities:

1. Lead and develop a team of Financial Center team members to ensure excellent customer service and help customers achieve financial success.
2. Develop strategies to drive customer engagement, loyalty, and satisfaction.
3. Monitor and analyze customer feedback to identify areas of improvement and ensure customer satisfaction.
4. Manage daily operations of the financial center, including staffing, scheduling, and budgeting.
5. Troubleshoot customer concerns, providing solutions and resolving issues.
6. Develop and implement training programs and activities to ensure team members have the necessary skills and knowledge to provide the best customer experience.
7. Monitor banking regulations and ensure compliance with all legal and regulatory requirements.
8. Develop and maintain relationships with key partners and stakeholders.
9. Stay up to date on banking trends, best practices, and new products and services.

According to JobzMall, the average salary range for a Market Financial Center Manager in New York, NY, USA is between $90,000 and $130,000. This range may vary depending on the size of the company, the specific industry, and the individual’s experience and qualifications.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.