Bank of America

GWIM Sr. Ops Representative

Bank of America

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Bank of America, one of the leading financial institutions in the world. We are currently seeking a dedicated and experienced GWIM Sr. Ops Representative to join our Global Wealth and Investment Management team. As a Sr. Ops Representative, you will play a crucial role in ensuring the smooth operations of our wealth management services for our clients. We are looking for someone who is detail-oriented, customer-focused, and has a strong understanding of investment products and processes. If you are passionate about providing exceptional service and have a deep knowledge of the financial industry, we encourage you to apply for this exciting opportunity.

  1. Ensure smooth operations of wealth management services for clients.
  2. Handle day-to-day operations and transactions accurately and efficiently.
  3. Provide exceptional customer service to clients, responding promptly to inquiries and resolving any issues or concerns.
  4. Process investment product orders and transactions according to established procedures and guidelines.
  5. Maintain and update client accounts and files with accurate information.
  6. Collaborate with team members to ensure timely and accurate completion of tasks.
  7. Stay updated on industry trends, regulations, and product changes to effectively assist clients.
  8. Identify and escalate any potential issues or risks to management.
  9. Adhere to all company policies, procedures, and regulatory requirements.
  10. Continuously strive to improve processes and provide suggestions for enhancements to improve efficiency and client experience.
  11. Maintain confidentiality and handle sensitive information with discretion.
  12. Provide training and guidance to junior team members as needed.
  13. Complete any other duties or tasks as assigned by management.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With High Net Worth Clients.

  • Minimum Of 5 Years Of Experience In Financial Services Industry, Preferably In Wealth Management Or Private Banking.

  • Strong Knowledge Of Investment Products, Services, And Industry Regulations.

  • Experience In Operations And/Or Client Service, With A Focus On Accuracy, Attention To Detail, And Problem-Solving Abilities.

Required Skills
  • Communication Skills

  • Financial Planning

  • Time Management

  • Problem Solving

  • Analytical Thinking

  • Relationship Building

  • Compliance Knowledge

  • Risk assessment

  • Asset allocation

  • Client management

  • Investment Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a GWIM Sr. Ops Representative in New York, NY, USA is $65,000-$95,000 per year. This can vary depending on factors such as experience, location, and employer.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 10th, 2026
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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