Bank of America

Financial Center Manager

Bank of America

Grayslake, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and experienced leader in the financial industry? Look no further! Bank of America is seeking a highly motivated Financial Center Manager to join our team. As a Financial Center Manager, you will have the opportunity to lead a team and grow our business while providing exceptional customer service. We are looking for someone who is passionate about developing and coaching others, has a strong understanding of financial products and services, and is dedicated to achieving goals and targets. If this sounds like you, we want to hear from you!

  1. Lead and manage a team of financial center employees to ensure efficient and effective operations.
  2. Develop and implement strategies to drive business growth and achieve targets.
  3. Provide exceptional customer service to maintain and enhance customer relationships.
  4. Train, coach, and mentor team members to improve their performance and achieve personal and professional growth.
  5. Stay up-to-date on industry trends, products, and services to effectively advise customers and meet their financial needs.
  6. Monitor and analyze financial center performance and develop action plans to address any areas of improvement.
  7. Collaborate with other departments and teams within the organization to provide a seamless customer experience.
  8. Ensure compliance with all company policies, procedures, and regulatory requirements.
  9. Develop and maintain relationships with key stakeholders, including customers, community leaders, and business partners.
  10. Foster a positive and inclusive work environment that promotes teamwork, motivation, and employee engagement.
  11. Represent the bank in a professional and ethical manner at all times.
  12. Continuously evaluate and improve processes and procedures to increase efficiency and effectiveness.
  13. Communicate regularly with upper management to provide updates on financial center performance, challenges, and opportunities.
  14. Participate in training and development programs to enhance skills and knowledge.
  15. Handle escalated customer inquiries and complaints in a timely and satisfactory manner.
Where is this job?
This job is located at Grayslake, IL, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business Administration, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Banking, Financial Services, Or Related Industry.

  • Strong Leadership Skills And Proven Track Record Of Managing And Developing A Team.

  • Extensive Knowledge Of Banking Products And Services, Including Consumer And Business Banking, Lending, And Investments.

  • Excellent Communication, Customer Service, And Sales Skills, With The Ability To Build And Maintain Relationships With Clients And Stakeholders.

Required Skills
  • Financial Analysis

  • Strategic Planning

  • Communication

  • Coaching

  • Budget management

  • Leadership

  • customer service

  • Relationship Management

  • Team Building

  • Sales management

  • Risk assessment

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Financial Center Manager in Grayslake, IL, USA is $60,000-$80,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or financial institution the manager works for. Some factors that can also affect salary include bonuses, commission, and benefits packages.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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