Bank of America

FC Client Service Representative, Gateway Financial Center, Spanish Preferred

Bank of America

Glendale, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer service superstar with a passion for finance and a strong proficiency in Spanish? Look no further! Bank of America is seeking a highly motivated and dynamic individual to join our team as a Client Service Representative at our Gateway Financial Center. In this role, you will have the opportunity to provide exceptional service to our valued clients, while also utilizing your language skills to assist our Spanish-speaking customers. If you are a self-starter with excellent communication skills and a desire to grow in a fast-paced and diverse environment, we want to hear from you!

  • Provide exceptional customer service to all clients, both in person and over the phone
  • Utilize strong proficiency in Spanish to assist Spanish-speaking customers with their banking needs
  • Act as a representative of Bank of America and maintain a professional and positive attitude at all times
  • Address and resolve any customer inquiries or concerns in a timely and efficient manner
  • Educate customers on various banking products and services offered by the company
  • Promote and cross-sell additional products and services to customers
  • Keep up-to-date with company policies, procedures, and products to provide accurate information to customers
  • Collaborate with team members and other departments to ensure a seamless customer experience
  • Maintain accurate and organized customer records and documentation
  • Continuously seek opportunities for personal and professional growth within the company.
Where is this job?
This job is located at Glendale, CA, USA
Job Qualifications
  • Bilingual Proficiency In Spanish And English, With Strong Verbal And Written Communication Skills In Both Languages.

  • Minimum Of 2 Years Of Experience In Customer Service, Preferably In A Financial Setting.

  • Excellent Problem-Solving And Conflict Resolution Skills, With The Ability To Handle Complex Customer Inquiries And Complaints.

  • Knowledge Of Basic Banking Products And Services, As Well As The Ability To Navigate And Utilize Banking Systems And Technology.

  • Strong Attention To Detail And Accuracy, With The Ability To Multitask And Prioritize Tasks Effectively In A Fast-Paced Environment.

Required Skills
  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Teamwork

  • Sales skills

  • Problem-Solving

  • Banking Knowledge

  • Bilingual Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a FC Client Service Representative, Gateway Financial Center, Spanish Preferred in Glendale, CA, USA is $45,000-$55,000 per year. However, salary can vary depending on factors such as experience, education, and specific job responsibilities. It is important to research and negotiate your salary based on your individual qualifications and the specific job offer.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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