Bank of America

Experience Designer - Conversation Design

Bank of America

100 Federal Street, 100 Federal St, Boston, MA 02110, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Create compelling conversational UI concepts and translate those concepts into designs that illustrate simplicity, despite complexity of the system. Work closely with development teams to ensure that design specifications are implemented. Apply user-centered design processes to ensure designs are well-researched, executed, and tested. Deliver thoughtful and complete user needs analysis, with clearly prioritized and defined user workflows to inform architectural requirements. Passionately advocate for great user experiences and convince partners with optimistic engagement, thought-leadership and great presentations. Deliver thoughtful and complete user needs analysis, with clearly prioritized and defined user workflows to inform architectural requirements.

Where is this job?
This job is located at 100 Federal Street, 100 Federal St, Boston, MA 02110, USA
Job Qualifications
  • 2+ years of interaction and visual design experience, some in voice/conversational UI, AI, chat or IVR

  • Experience building UX component and asset libraries for cross-team use

  • Expertise in designing for mobile applications, responsive web, and other digital interfaces

  • Financial or similar complex industry experience a plus

Required Skills
  • Project Management

  • Sketch

  • Keynote

  • InVision

  • Time Management Skills

  • Strong presentation and moderation skills

Soft Skills
  • Process Improvement

  • Results Oriented

  • Problem-solving and resourcefulness

  • Flexibility/Adaptability

  • Impeccable attention to detail

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Experience Designer - Conversation Design in 100 Federal Street, 100 Federal St, Boston, MA 02110, USA is between $74,000 - $120,000 annually. This range varies depending on the individual's experience, job title, and the company they are working for.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 1st, 2022
Apply BeforeMay 22nd, 2025
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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