Credit Assistance Specialist

Are you motivated to provide excellent customer service and help customers with their financial needs? Bank of America is looking for an organized and detail-oriented Credit Assistance Specialist to join our team and provide assistance to customers with their credit and loan needs. The ideal candidate will have excellent communication skills, a customer-centric attitude, and a detail-oriented mindset. They should also be able to manage multiple tasks and prioritize competing deadlines. If this sounds like you, we’d love to hear from you!Required Qualifications:• A minimum of a high school diploma or its equivalent• Previous customer service experience• Knowledge of banking regulations and policies• Working knowledge of Microsoft Office and other computer applications • Ability to multitask and work in a fast-paced environment• Excellent organizational and communication skills • Ability to work independently and as part of a team • Ability to maintain confidentiality of bank information

Responsibilities:

1. Provide excellent customer service to customers with their credit and loan needs.
2. Communicate effectively with customers and colleagues.
3. Follow banking regulations and policies.
4. Use Microsoft Office and other computer applications to effectively organize and manage customer information.
5. Multitask and prioritize competing deadlines.
6. Work independently and as part of a team.
7. Maintain confidentiality of bank information.

According to JobzMall, the average salary range for a Credit Assistance Specialist in San Jose, CA, USA is between $45,000 and $55,000 per year. This range is based on salaries reported by JobzMall and is an average of all salaries reported.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.