Bank of America

Credit Assistance Specialist

Bank of America

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for a rewarding career in financial services? Bank of America is hiring a Credit Assistance Specialist to join our team!The ideal candidate for this role will have a passion for helping people, an in-depth understanding of credit assistance and credit products, and excellent communication and problem-solving skills. If you have a thorough knowledge of the banking industry, experience in customer service and sales and/or financial services, and a desire to make a difference in the lives of our customers, we want to hear from you!As a Credit Assistance Specialist, you’ll be responsible for providing assistance to customers by explaining and recommending credit products, resolving customer inquiries, and helping customers with their credit needs. You will also be responsible for maintaining up-to-date records of customer inquiries and assisting customers with the completion of credit applications.This is an exciting opportunity for an individual who is looking to make a difference in the lives of our customers and help them achieve their financial goals. If you have the qualifications and are ready to join our team, please apply today!

Responsibilities of a Credit Assistance Specialist:

  1. Provide assistance to customers by explaining and recommending credit products.
  2. Resolve customer inquiries and help customers with their credit needs.
  3. Maintain up-to-date records of customer inquiries.
  4. Assist customers with the completion of credit applications.
  5. Demonstrate an in-depth understanding of credit assistance and credit products.
  6. Possess excellent communication and problem-solving skills.
  7. Possess knowledge of the banking industry, customer service and sales, and financial services.
  8. Demonstrate a passion for helping people and a desire to make a difference in the lives of customers.
  9. Help customers achieve their financial goals.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Strong Customer Service Skills

  • Ability To Work Independently

  • Detail-Oriented

  • Knowledge Of Compliance Regulations

  • Credit Analysis Experience

  • Familiarity With Banking Systems And Processes

Required Skills
  • Documentation

  • Financial Analysis

  • Financial Reporting

  • Data Entry

  • Communication

  • Problem Solving

  • customer service

  • Credit Analysis

  • Portfolio Management

  • Risk assessment

  • Regulatory compliance

  • Negotiations

  • Credit Underwriting

  • Loan origination

  • Loan Processing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Credit Assistance Specialist in Phoenix, AZ, USA is $37,000 to $50,000 per year. This salary range is based on the analysis of various job postings. Salaries may vary based on experience, qualifications, and other factors.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 16th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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