Commercial Support Specialist - Sales
Welcome to Bank of America, where we strive to provide exceptional financial services and support to our clients. We are currently seeking a Commercial Support Specialist to join our Sales team and help us deliver top-notch support to our commercial clients. The ideal candidate will have a strong understanding of financial products and services, excellent communication skills, and a passion for providing outstanding customer service. If you are a motivated and detail-oriented individual with a background in sales and commercial banking, we want to hear from you! Join our team and be a part of our commitment to helping businesses thrive.
- Provide exceptional customer service to commercial clients, both in person and over the phone.
- Serve as the first point of contact for commercial clients, addressing their needs and inquiries.
- Assist with the sales process by identifying client needs and recommending appropriate financial products and services.
- Maintain a thorough understanding of bank products and services, staying up-to-date on any changes or updates.
- Collaborate with the sales team to develop and implement strategies for attracting and retaining commercial clients.
- Monitor client accounts and transactions, ensuring accuracy and compliance with bank policies and procedures.
- Identify opportunities for cross-selling and upselling bank products and services to existing clients.
- Provide support and assistance to commercial clients with account opening, maintenance, and closure.
- Conduct research and analysis on market trends and competitor offerings to inform sales strategies.
- Maintain accurate and detailed records of client interactions and transactions.
- Collaborate with other departments within the bank to ensure seamless service delivery to commercial clients.
- Continuously seek opportunities to improve and streamline processes to enhance customer experience.
- Act as a brand ambassador for the bank, promoting a positive and professional image at all times.
- Attend training and professional development sessions to enhance knowledge of bank products and services.
- Adhere to all regulatory and compliance standards to ensure the safety and security of client information.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum Of 2 Years Of Experience In Sales Or Customer Support, Preferably In A Commercial Banking Setting.
Strong Knowledge Of Financial Products And Services, Specifically In The Commercial Banking Industry.
Proficiency In Microsoft Office And Crm Software, With The Ability To Analyze Data And Create Reports For Sales Management.
Data Analysis
Account Management
Market Research
Negotiation skills
Product knowledge
Presentation skills
customer service
Sales Support
Team collaboration
Client Relations
Problem-Solving
Time
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Commercial Support Specialist - Sales in Atlanta, GA, USA is between $45,000 and $65,000 per year. This may vary depending on factors such as experience, industry, and company size.
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Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.
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