Bank of America

Commercial Support Specialist - Sales

Bank of America

Washington, DC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Bank of America! We are currently seeking a highly motivated and customer-focused individual to join our team as a Commercial Support Specialist - Sales. In this role, you will play a crucial role in supporting our commercial banking clients by providing exceptional sales and service support. As a member of our team, you will have the opportunity to work with a diverse group of clients and contribute to the growth and success of our commercial banking business. We are looking for candidates who are driven, detail-oriented, and have a strong understanding of commercial banking products and services. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we want to hear from you!

  1. Provide exceptional customer service to commercial banking clients by answering their inquiries, resolving their issues, and addressing their needs.
  2. Support commercial bankers in the acquisition and retention of clients by assisting with sales activities and providing necessary support.
  3. Maintain a deep understanding of commercial banking products and services to effectively communicate with clients and identify opportunities for cross-selling.
  4. Collaborate with internal teams such as underwriting, credit, and operations to ensure timely and accurate delivery of services to clients.
  5. Act as the primary point of contact for commercial banking clients, building strong relationships and proactively addressing any concerns or needs.
  6. Assist with the preparation of client presentations, proposals, and other sales materials.
  7. Conduct research and analysis on market trends, competitor products, and client needs to identify potential business opportunities.
  8. Monitor and track client activity and provide regular updates to commercial bankers and management.
  9. Stay up-to-date on industry regulations, policies, and procedures to ensure compliance and mitigate risks.
  10. Participate in training and development programs to enhance knowledge and skills related to commercial banking products, services, and sales techniques.
  11. Act as a brand ambassador for Bank of America by representing the company in a professional and positive manner at all times.
  12. Contribute to the overall growth and success of the commercial banking business by actively participating in team meetings and providing valuable insights and suggestions.
Where is this job?
This job is located at Washington, DC, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Bachelor's Degree In Business Administration, Finance, Or A Related Field

  • Minimum Of 2 Years Of Experience In Commercial Banking Or Financial Services Industry

  • Strong Understanding Of Commercial Lending Products And Services

  • Ability To Analyze Financial Data And Make Informed Recommendations To Clients

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Product knowledge

  • customer service

  • Relationship Management

  • Market analysis

  • Problem-Solving

  • Financial acumen

  • Cross-Selling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Commercial Support Specialist - Sales in Washington, DC, USA is $40,000 to $65,000 per year. However, salaries may vary depending on the specific job responsibilities, years of experience, and the company's size and industry. Other factors such as education, skills, and performance may also impact the salary range. It is recommended to research the specific company and job requirements to get a more accurate salary estimate.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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