Commercial Support Specialist - Sales

Welcome to Bank of America, where we strive to provide exceptional financial services to our clients. We are currently seeking a highly motivated and dedicated individual to join our team as a Commercial Support Specialist for our Sales department. In this role, you will be responsible for providing support to our commercial banking clients, assisting with the sales process and ensuring a smooth and efficient experience for our customers. We are looking for someone with strong communication and organizational skills, a keen attention to detail, and a passion for delivering excellent customer service. If you are a self-starter with a strong work ethic and a desire to learn and grow within a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Provide exceptional customer service to commercial banking clients.
2. Assist with the sales process by gathering information and coordinating with the sales team.
3. Identify and address client needs and concerns in a timely and efficient manner.
4. Maintain accurate and organized records of client interactions and transactions.
5. Collaborate with team members to ensure a seamless and efficient customer experience.
6. Continuously strive to improve processes and procedures to enhance the overall service provided to clients.
7. Develop a strong understanding of the bank's products and services to effectively assist clients.
8. Communicate confidently and professionally with clients in person, over the phone, and through written correspondence.
9. Demonstrate a strong attention to detail and accuracy in all tasks and responsibilities.
10. Stay updated on industry trends and developments to effectively assist clients and provide relevant information.
11. Follow all bank policies and procedures to ensure compliance and mitigate risk.
12. Proactively identify and resolve any issues or concerns raised by clients.
13. Prioritize and manage multiple tasks and responsibilities efficiently.
14. Participate in training and development opportunities to enhance skills and knowledge.
15. Collaborate with other departments within the bank to ensure a cohesive and efficient workflow.
16. Maintain a positive and professional attitude at all times.
17. Uphold the bank's values and represent the company in a positive manner.

According to JobzMall, the average salary range for a Commercial Support Specialist - Sales in Boston, MA, USA is $50,000-$70,000 per year. This may vary depending on the specific company, job responsibilities, and individual qualifications and experience.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.