Client Services Representative

Are you a customer-focused individual looking to make a positive impact in the financial industry? Look no further than Bank of America! We are seeking a highly motivated and personable Client Services Representative to join our team. In this role, you will have the opportunity to build relationships with clients and assist them with their banking needs. If you have exceptional communication skills, a strong attention to detail, and a passion for providing excellent customer service, we want to hear from you! Join our team and be a part of a company that values teamwork, diversity, and career growth.

1. Provide exceptional customer service to clients and assist them with their banking needs.
2. Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
3. Communicate with clients, both in person and over the phone, in a professional and friendly manner.
4. Understand and effectively explain Bank of America's products and services to clients.
5. Identify and address client needs, concerns, and inquiries in a timely and efficient manner.
6. Process financial transactions accurately and efficiently.
7. Maintain and update client account information and records.
8. Collaborate with colleagues and other departments to resolve client issues and improve overall customer experience.
9. Stay updated on industry trends, products, and services to provide knowledgeable and up-to-date information to clients.
10. Adhere to all company policies, procedures, and regulations to ensure compliance and protect client confidentiality.
11. Continuously strive to meet and exceed performance goals and contribute to team success.
12. Participate in ongoing training and development opportunities to enhance skills and knowledge.

According to JobzMall, the average salary range for a Client Services Representative in Cupertino, CA, USA is between $47,000 - $65,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities. Some companies may offer higher salaries for candidates with specialized skills or a strong track record of success in client service roles. Additionally, factors such as cost of living and industry trends can also impact the salary range for this position. It is important to research the specific company and industry to get a better understanding of the potential salary for a Client Services Representative in Cupertino.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.