Bank of America

Client Outreach Director Manager

Bank of America

Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dynamic and driven individual with a passion for connecting with clients and building strong relationships? Are you looking for a leadership role where you can make a meaningful impact? Look no further than Bank of America, where we are seeking a Client Outreach Director Manager to join our team and lead our client outreach efforts. As the Client Outreach Director Manager, you will play a crucial role in driving business growth and enhancing our client experience. We are looking for a highly motivated and experienced professional with a proven track record of success in client outreach and relationship management. Join us in shaping the future of banking and take the next step in your career with Bank of America.

  1. Develop and implement client outreach strategies and initiatives to drive business growth and improve client experience.
  2. Lead, train, and manage a team of client outreach representatives to ensure they are meeting performance goals and providing exceptional service to clients.
  3. Build and maintain strong relationships with clients, understanding their needs and effectively communicating the bank's products and services.
  4. Collaborate with other departments and teams within the bank to identify and capitalize on opportunities for cross-selling and upselling to clients.
  5. Utilize data and analytics to track and measure the success of client outreach efforts and make data-driven decisions to improve results.
  6. Stay up-to-date on industry trends and best practices in client outreach and relationship management to continuously improve processes and strategies.
  7. Identify and address any potential issues or challenges in client outreach, providing solutions and recommendations for improvement.
  8. Represent the bank at industry events and conferences, networking with potential clients and promoting the bank's services.
  9. Serve as a mentor and coach to team members, providing guidance and support to help them achieve their goals and grow in their roles.
  10. Collaborate with senior management to develop and implement long-term client outreach plans and goals in alignment with the bank's overall objectives.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Or Related Field.

  • Proven Track Record Of Successfully Developing And Implementing Client Outreach Strategies.

  • Minimum Of 5 Years Experience In Client Outreach And Relationship Management, Preferably In The Banking Or Financial Services Industry.

  • Strong Leadership Skills And Experience Managing A Team Of Outreach Specialists.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Rapport And Maintain Positive Relationships With Clients.

Required Skills
  • Networking

  • Communication

  • Time Management

  • Problem Solving

  • customer service

  • Relationship Building

  • Team Leadership

  • Market analysis

  • Sales Strategy

  • Client Retention

  • Cross-Selling

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Outreach Director Manager in Los Angeles, CA, USA is between $90,000 and $120,000 per year. However, this can vary depending on factors such as the specific company, the individual's level of experience and education, and the industry in which they work. Additionally, bonuses and other forms of compensation may also impact the overall salary.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 12th, 2024
Apply BeforeJune 9th, 2026
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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