Bank of America

Canada Credit Services Rep III

Bank of America

Toronto, ON, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for a challenging and rewarding career opportunity? Look no further than Bank of America! We are currently seeking a highly motivated and experienced Canada Credit Services Representative III to join our team. In this role, you will have the opportunity to utilize your exceptional customer service skills and in-depth knowledge of credit and lending to assist our valued clients in Canada. If you are driven, detail-oriented, and possess a strong understanding of credit and lending processes, we encourage you to apply for this exciting position. Join our dynamic team and grow your career with one of the world's leading financial institutions.

  1. Provide exceptional customer service to clients in Canada, addressing their inquiries and concerns related to credit and lending.
  2. Utilize deep knowledge of credit and lending processes to assist clients in making informed financial decisions.
  3. Conduct thorough credit and financial analysis to assess clients' creditworthiness and make appropriate recommendations.
  4. Communicate effectively with clients, colleagues, and other departments to ensure efficient and timely resolution of issues.
  5. Stay updated on industry and company policies, procedures, and regulations to ensure compliance and provide accurate information to clients.
  6. Act as a liaison between clients and internal departments to ensure seamless processing of credit and lending transactions.
  7. Respond promptly to client inquiries and requests, providing accurate and detailed information.
  8. Handle confidential client information with utmost discretion, adhering to company guidelines and regulations.
  9. Meet and exceed performance targets and metrics set by the company.
  10. Collaborate with team members to identify process improvements and contribute to a positive and productive team environment.
  11. Provide training and guidance to junior team members to enhance their skills and knowledge.
  12. Demonstrate a strong work ethic, attention to detail, and ability to multitask in a fast-paced environment.
  13. Adhere to company policies and procedures, ensuring compliance with all applicable laws and regulations.
  14. Continuously strive to improve customer satisfaction and loyalty through exceptional service delivery.
  15. Participate in ongoing training and development programs to enhance job knowledge and skills.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Excellent Communication And Customer Service Skills.

  • Proficiency In Microsoft Office And Other Relevant Software Programs.

  • Minimum Of 3 Years Experience In Credit Services Or A Related Role.

  • Strong Knowledge Of Canadian Credit Laws And Regulations.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Credit Analysis

  • Risk assessment

  • Teamwork

  • Problem-Solving

  • Adapt

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Canada Credit Services Rep III in Toronto, ON, Canada is between $50,000 - $70,000 CAD per year. Actual salary may vary depending on experience, education, and company policies.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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