Bank of America

Canada Credit Services Consultant

Bank of America

Toronto, ON, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer-oriented individual with a passion for helping others achieve their financial goals? Bank of America is seeking a Canada Credit Services Consultant to join our team of dedicated professionals. As a consultant, you will be responsible for providing exceptional customer service and tailored financial solutions to our clients in Canada. We are looking for someone with strong knowledge of the Canadian credit market and regulations, who is also able to build strong relationships with clients and collaborate with team members. If you are a driven and adaptable individual with a desire to make a positive impact, we encourage you to apply for this exciting opportunity.

  1. Provide exceptional customer service to clients in Canada, ensuring their needs and goals are understood and met.
  2. Utilize strong knowledge of the Canadian credit market and regulations to assist clients in making informed financial decisions.
  3. Develop and maintain strong relationships with clients, understanding their unique financial needs and offering personalized solutions.
  4. Collaborate with team members to ensure a seamless and efficient experience for clients.
  5. Stay up-to-date on industry trends and changes in the Canadian credit market, and effectively communicate any updates to clients and team members.
  6. Conduct thorough financial analyses to assess clients' creditworthiness and recommend appropriate financial products and services.
  7. Handle client inquiries, complaints, and escalations in a timely and professional manner.
  8. Proactively identify opportunities to improve processes and enhance the overall customer experience.
  9. Adhere to all company policies and procedures, as well as regulatory guidelines, to ensure compliance and mitigate risk.
  10. Continuously seek out ways to deepen client relationships and promote customer loyalty.
  11. Represent Bank of America in a positive and professional manner at all times.
  12. Contribute to a positive and collaborative team culture by sharing knowledge and best practices with colleagues.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications
  • Bachelor's Degree In Finance, Accounting, Or A Related Field.

  • Strong Analytical And Problem-Solving Skills.

  • Excellent Communication And Interpersonal Skills For Building And Maintaining Client Relationships.

  • Minimum Of 3 Years Of Experience In Credit Services Or Financial Consulting.

  • In-Depth Knowledge Of Canadian Credit Laws And Regulations.

Required Skills
  • Financial Planning

  • Data Analysis

  • Communication

  • Time Management

  • Negotiation

  • customer service

  • Relationship Management

  • Credit Analysis

  • Compliance Knowledge

  • Risk assessment

  • Problem-Solving

  • Credit Counseling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Canada Credit Services Consultant in Toronto, ON, Canada is between $50,000 to $80,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization that the consultant works for. Additionally, the salary may also include bonuses and other benefits.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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