Banana Republic

Customer Experience Strategist for Fashion Retail

Banana Republic

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for a highly motivated, customer-obsessed Customer Experience Strategist for Fashion Retail at Banana Republic. As a key member of our team, you’ll be responsible for driving the development of our customer experience strategy, making sure that it’s aligned with our business objectives and focused on meeting customer needs. To be successful in this role, you’ll need to have a passion for fashion and retail, a proven track record of creating customer-centric strategies, and experience in developing customer experience initiatives. You’ll also need to be a strong communicator and collaborator, with excellent problem-solving and analytical skills. With your help, we’ll continue to create a world-class customer experience that keeps our customers coming back for more.

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Or Related Field

  • Bachelor's Degree In Business

  • Marketing

  • At Least Years Of Experience In Customer Experience Strategy

  • In-Depth Knowledge Of Fashion Retailing And The Fashion Industry

  • Strong Understanding Of Customer Engagement Strategies And Technologies

  • Ability To Analyze Customer Data And Identify Trends

  • Excellent Communication

  • Collaboration

  • And Problem-Solving Skills

  • Proficiency In Microsoft Office Suite And Customer Service Software

Required Skills
  • Process Improvement

  • Data Analysis

  • Communication

  • Market Research

  • User Experience

  • Problem Solving

  • Analytics

  • fashion trends

  • Customer segmentation

  • Service Design

  • Stakeholder engagement

  • Customer Insights

  • Customer Journey

  • Innovation

  • Customer Loyalty

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Experience Strategist for Fashion Retail in Chicago, IL, USA is between $80,000 and $95,000 per year. This range can vary depending on the company, experience, education level, and other factors.

Additional Information
Banana Republic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 20th, 2023
Apply BeforeMay 22nd, 2025
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About Banana Republic

Banana Republic is an American clothing and accessories retailer owned by the American multinational corporation Gap Inc. It was founded in 1978 by Mel and Patricia Ziegler, who originally called the company "Banana Republic Travel & Safari Clothing Company."

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