Customer Service Representative
- Respond to all customer communications including phone calls, emails, and written correspondence in a professional and timely manner
- Collect delinquent payments
- Coordinate with other departments, including sales and management, to ensure cohesive customer experience
- Process billing and insurance inquiries, customer complaints, payoffs, and other tasks as assigned
- Maintain a knowledge of company policies and procedures
Ability to work in a fast paced environment
A minimum of 2 years of experience in a customer service or collections environment
Time Management
MS Excel
MS Word
MS Outlook
Customer Service skills
Flexible
Multitasking
Problem Solving
Verbal communication
written communication
Organizational skills
According to JobzMall, the average salary range for a Customer Service Representative in 575 Anton Blvd, Costa Mesa, CA 92626, USA is between $25,000 and $34,000 per year. This salary range may vary depending on the company and other factors such as experience and qualifications.
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