
Front Desk Manager
Manages all Front Office operations to ensure outstanding guest service and financial profitability. Participates in the hiring process by interviewing potential team members and selecting those that best meet staffing needs. Ensures staff receives any required training or attends mandatory meetings.. Monitors and assesses service and satisfaction trends, evaluates and addresses issues and makes improvements accordingly. Initiates and implements up-selling techniques to promote services and facilities to maximize room occupancy and overall revenue. Makes merit decisions within budget or established guidelines. Determines promotions or reclassifications within company policy.
Five or more years related Front Office experience
1 year as Supervisor/Assistant Manager in similar setting.
Work schedules will include working on holidays, weekends and alternate shifts
Time Management
Customer Service skills
Book-keeping
Communication
Process Improvement
Resolving issues
Detail Oriented
Goal-Driven
According to JobzMall, the average salary range for a Front Desk Manager in 1221 West Coast Hwy, Newport Beach, CA 92663, USA is approximately $33,000 to $44,000 per year.
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Balboa Bay Resort is a one of a kind waterfront hotel offering luxury accommodations and extraordinary service on the Newport Beach coastline. Our hotel near the John Wayne Airport provides and unforgettable, relaxing experience for guests.

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