Service Catalog Manager

Welcome to BAE Systems, a global defense, security, and aerospace company. We are currently seeking a highly motivated and experienced Service Catalog Manager to join our team. In this role, you will be responsible for overseeing the development, maintenance, and delivery of our service catalog, ensuring that our services are accurately represented and easily accessible to our customers. This is a critical role within our organization and requires a detail-oriented individual with strong communication and project management skills. If you have a passion for creating streamlined processes and a strong background in service catalog management, we encourage you to apply.

1. Develop and maintain a comprehensive service catalog that accurately represents the services offered by BAE Systems.
2. Ensure that the service catalog is easily accessible to customers through various channels, such as online platforms and physical copies.
3. Collaborate with various departments and stakeholders to gather information and update the service catalog as needed.
4. Conduct regular reviews and audits of the service catalog to ensure accuracy and relevance.
5. Communicate with internal teams and external customers to gather feedback and make improvements to the service catalog.
6. Work closely with the IT team to ensure that all services are properly categorized and aligned with the company's IT infrastructure.
7. Monitor and track service usage and performance to identify areas for improvement in the service catalog.
8. Develop and implement processes and procedures for the creation, maintenance, and delivery of the service catalog.
9. Train and educate employees on the importance and usage of the service catalog.
10. Act as a liaison between different departments and teams to ensure alignment and consistency across all services offered.
11. Stay updated on industry trends and best practices in service catalog management to continuously improve the company's service offerings.
12. Manage and prioritize multiple tasks and projects related to the service catalog.
13. Ensure compliance with company policies and procedures throughout the service catalog management process.
14. Adhere to strict timelines and deadlines for updating and publishing the service catalog.
15. Maintain a high level of accuracy and attention to detail in all aspects of service catalog management.

According to JobzMall, the average salary range for a Service Catalog Manager in Fort Belvoir, VA, USA is between $95,000 and $120,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization.

BAE Systems plc, is an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services.