Help Desk Analyst
The Senior Help Desk Technician will be a team member of the EOUSA PC Assist group, whose scope is to support end users via telephone, e-mail, virtually, and in-person with a wide range of questions, problems, and requests relating to desktop software, hardware and peripherals, network issues, application changes and upgrades, and application deployments.
Microsoft or other IT certifications a plus.
2 years of related experience
Excellent customer service skills
Debugging skills
Troubleshooting skills
Time Management Skills
Verbal communication
Driven and self-motivated
Prioritizing skills
written communication
Problem-solving and resourcefulness
Flexibility/Adaptability
Detail Oriented and Organized
Multi-tasking
According to JobzMall, the average salary range for a Help Desk Analyst in 1101 Wilson Blvd, Arlington, VA 22209, USA is between $31,000 and $59,000. This range may vary depending on the experience and qualifications of the analyst and the size and scope of the organization they are employed with.
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BAE Systems plc, is an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services.
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