Renewals Manager

Are you a driven and customer-focused individual with a passion for driving business growth? Do you thrive in a fast-paced environment and have experience in managing renewals? If so, then we have the perfect opportunity for you! Join our dynamic team at Autodesk as a Renewals Manager and play a critical role in ensuring the ongoing success and satisfaction of our customers. As a Renewals Manager, you will be responsible for managing our customer renewals process, developing relationships with key stakeholders, and driving revenue growth through retention. We are looking for someone with strong communication and negotiation skills, a strategic mindset, and a proven track record in driving results. If this sounds like you, we would love to hear from you!

1. Manage the customer renewals process, ensuring timely and successful renewals.
2. Develop and maintain strong relationships with key stakeholders, including customers, sales teams, and cross-functional teams.
3. Drive revenue growth through retention by proactively identifying opportunities for upselling and cross-selling.
4. Understand customer needs and provide tailored solutions to ensure customer satisfaction and retention.
5. Collaborate with sales teams to forecast and track renewals and identify potential risks.
6. Monitor customer usage and identify opportunities to increase adoption and usage of products.
7. Conduct regular business reviews with customers to understand their business goals and provide recommendations for how Autodesk products can support those goals.
8. Lead contract negotiations with customers, ensuring favorable terms for both parties.
9. Stay updated on industry trends and competitors to identify potential opportunities and challenges in the market.
10. Provide regular reports and updates to management on renewal metrics, risks, and opportunities.
11. Develop and implement strategies to improve the renewal process and increase customer retention.
12. Train and mentor team members on best practices for managing renewals and customer relationships.
13. Act as a point of contact for any customer issues or concerns related to renewals.
14. Collaborate with marketing and product teams to develop campaigns and promotions to support the renewal process.
15. Represent Autodesk at industry events and conferences to build relationships and promote our products and services.

According to JobzMall, the average salary range for a Renewals Manager is between $70,000 to $120,000 per year. This can vary based on the size and industry of the company, as well as the location and level of experience of the individual. Some Renewals Managers may also receive bonuses and commission based on their performance.

Autodesk, Inc. is an American multinational software corporation that makes software services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries.