Auto-Owners Insurance

Personal Lines Account Representative

Auto-Owners Insurance

Lansing, MI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a service-oriented, customer-focused professional looking for an opportunity to join a successful and well-respected company? Auto-Owners Insurance is currently hiring an experienced Personal Lines Account Representative to provide exceptional customer service to our policyholders.As a Personal Lines Account Representative, you will be a key member of our team, working with a variety of customers to ensure they have the coverage they need. We are looking for someone with excellent communication and customer service skills, as well as a strong attention to detail. Additional qualifications include:

Responsibilities of a Personal Lines Account Representative:

-Provide exceptional customer service to policyholders -Maintain customer accounts while ensuring policies are up to date -Answer customer inquiries and resolve any issues that may arise -Educate customers on policy coverage and options -Process policy changes, renewals, and cancellations -Assist customers with claim filing and documentation -Provide timely and accurate quotes for new and existing customers -Process payments and maintain accurate records -Maintain a working knowledge of company products and services -Comply with all company regulations and procedures

Where is this job?
This job is located at Lansing, MI, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Work Independently

  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Working Knowledge Of Personal Lines Of Insurance

  • Experience With Computer Systems And Applications

  • Organizational And Time Management Skills

  • Problem Solving And Critical Thinking Skills

Required Skills
  • Documentation

  • Risk Management

  • Underwriting

  • Insurance

  • Research

  • Data Entry

  • Communication

  • Sales

  • Time Management

  • Problem Solving

  • Negotiation

  • customer service

  • Claims Processing

  • Compliance

  • Organization

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Personal Lines Account Representative in Lansing, MI, USA is between $35,500 and $49,000. The median salary is $42,000, with the top 10% earning up to $60,000. The salary range may vary depending on experience, location, and industry.

Additional Information
Auto-Owners Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Auto-Owners Insurance

Auto-Owners Insurance Group is a mutual insurance company that provides life, home, car and business insurance. Their policies are sold exclusively through local and independent insurance agents within their 26 operating states.

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