Auto-Owners Insurance

Home Office Underwriting Support

Auto-Owners Insurance

Lansing, MI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Auto-Owners Insurance, we are proud of our commitment to providing the highest level of customer service and support to our policyholders. We are looking for someone who can help us continue to deliver on that promise by joining our Home Office Underwriting Support team. Our ideal candidate will have a combination of strong interpersonal and analytical skills, and be comfortable working in a fast-paced, customer-focused environment.The successful candidate will demonstrate exceptional problem-solving and communication skills, as well as the ability to take initiative and work well both independently and in a team setting. The ideal candidate will have significant experience in underwriting and a commitment to providing quality customer service at all times. This position also requires a high degree of accuracy and attention to detail. If you have the qualifications and the passion to join our team, we invite you to apply.

Responsibilities:

  1. Demonstrate excellent problem-solving, communication, and customer service skills.
  2. Take initiative and work well independently and in a team setting.
  3. Provide quality customer service at all times.
  4. Ensure accuracy and attention to detail in all underwriting tasks.
  5. Stay up-to-date on industry trends and new products.
  6. Provide feedback and insights to improve customer service and underwriting processes.
  7. Manage customer inquiries and complaints in a timely and professional manner.
  8. Monitor customer satisfaction levels and address any issues promptly.
  9. Assist in developing and implementing new policies and procedures related to underwriting.
  10. Maintain accurate records and databases related to underwriting.
Where is this job?
This job is located at Lansing, MI, USA
Job Qualifications
  • Strong Written And Verbal Communication Skills

  • Detail-Oriented

  • Ability To Multitask With A High Degree Of Accuracy

  • Proficiency In Microsoft Office Applications

  • Knowledge Of Underwriting Principles And Practices

  • Excellent Problem-Solving Skills

  • Ability To Work Independently And In A Team Environment

  • Bachelor's Degree In Related Field

Required Skills
  • Research

  • Data Entry

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Risk Analysis

  • Regulatory compliance

  • Organization

  • Documentation review

  • Accuracy

  • Insurance Knowledge

  • Claim Processing

  • File Review

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Home Office Underwriting Support in Lansing, MI, USA is between $41,955 and $76,435. This range can vary depending on a variety of factors, such as experience, education, certification, and employer.

Additional Information
Auto-Owners Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2023
Apply BeforeJuly 20th, 2025
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About Auto-Owners Insurance

Auto-Owners Insurance Group is a mutual insurance company that provides life, home, car and business insurance. Their policies are sold exclusively through local and independent insurance agents within their 26 operating states.

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