
Claims Support Associate
Are you interested in joining a team of dedicated Claims Support Associates at one of the top-ranked insurers in the United States? Auto-Owners Insurance is looking for a Claims Support Associate to join our team. We are looking for someone with excellent customer service skills and the ability to navigate a complex insurance environment. If you have the qualifications and desire to help Auto-Owners Insurance continue to provide outstanding customer service, we want to hear from you!The Claims Support Associate will be responsible for providing a range of services to customers including filing, processing, and researching claims. The ideal candidate will have strong customer service skills, excellent written and verbal communication skills, and a working knowledge of the insurance industry. The position requires the ability to multi-task, prioritize work, and adhere to strict deadlines. The Claims Support Associate must be able to work independently with minimal supervision and have the ability to think quickly and provide solutions to customer inquiries. We are looking for someone with an upbeat and positive attitude who is eager to learn and grow with Auto-Owners Insurance.
Responsibilities of a Claims Support Associate:
- Provide excellent customer service to customers through filing, processing and researching claims.
- Utilize strong communication skills, both verbal and written, to handle customer inquiries.
- Maintain a working knowledge of the insurance industry.
- Multi-task and prioritize work to adhere to strict deadlines.
- Work independently with minimal supervision.
- Think quickly and provide solutions to customer inquiries.
- Maintain an upbeat and positive attitude to learn and grow with Auto-Owners Insurance.
Attention To Detail
Excellent Communication And Organizational Skills
Knowledge Of Claims Processing
Ability To Multi-Task
Customer Service Experience
Strong Computer Proficiency
Familiarity With Insurance Regulations
Problem Solving Ability
Documentation
Data Entry
Time Management
Attention to detail
Negotiation
customer service
Regulatory compliance
Organization
math
Problem-Solving
Communications
Computer Literacy
Claims handling
Investigation
Insurance Knowledge
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
collaboration
Adaptability
According to JobzMall, the average salary range for a Claims Support Associate in Lansing, MI, USA is approximately $30,000 - $45,000 per year. This salary range will depend on factors such as the company, industry, experience, and other qualifications.
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Auto-Owners Insurance Group is a mutual insurance company that provides life, home, car and business insurance. Their policies are sold exclusively through local and independent insurance agents within their 26 operating states.

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