
Claims Operations Technician
Are you an experienced Claims Operations Technician looking for an exciting career opportunity with Auto-Owners Insurance? We are looking for a talented individual to join our Claims Operations team. Our ideal candidate is a highly organized and detail-oriented individual who is passionate about providing excellent customer service. The Claims Operations Technician will be responsible for ensuring accurate and timely processing of claims-related tasks.To be successful in this role, you must have a solid understanding of claims operations, excellent customer service and communication skills, and the ability to work with multiple stakeholders. We are looking for someone who has the ability to think critically and problem solve. We value our employees and strive to provide a positive work environment and excellent benefits. If this sounds like the right opportunity for you, we invite you to apply today!
Responsibilities:
- Ensure accurate and timely processing of claims-related tasks
- Provide excellent customer service
- Communicate effectively with multiple stakeholders
- Analyze and solve claims operations issues
- Remain organized and detail-oriented
- Utilize critical thinking and problem solving skills
- Maintain a positive work environment
- Foster a team-oriented environment
- Ensure compliance with all applicable policies and regulations
- Ensure customer satisfaction with all claims-related processes
Computer Proficiency
Excellent Communication Skills
Strong Organizational Skills
Ability To Multi-Task
Detail Oriented
Knowledge Of Insurance Claims Processing
Ability To Work With Difficult Customers
Understanding Of Insurance Policies And Regulations
Data Entry
Communication
Multitasking
Problem Solving
Auditing
customer service
Reporting
Insurance terminology
Technical
Administrative
Organizational
Accuracy
Investigative
Document Filing
Claim Processing
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Networking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Operations Technician in Lansing, MI, USA is $30,000 to $50,000 per year. The compensation can vary based on experience, employer, and other factors.
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Auto-Owners Insurance Group is a mutual insurance company that provides life, home, car and business insurance. Their policies are sold exclusively through local and independent insurance agents within their 26 operating states.

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