Auto-Owners Insurance

Claims Operations Technician

Auto-Owners Insurance

Lansing, MI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced Claims Operations Technician looking for an exciting career opportunity with Auto-Owners Insurance? We are looking for a talented individual to join our Claims Operations team. Our ideal candidate is a highly organized and detail-oriented individual who is passionate about providing excellent customer service. The Claims Operations Technician will be responsible for ensuring accurate and timely processing of claims-related tasks.To be successful in this role, you must have a solid understanding of claims operations, excellent customer service and communication skills, and the ability to work with multiple stakeholders. We are looking for someone who has the ability to think critically and problem solve. We value our employees and strive to provide a positive work environment and excellent benefits. If this sounds like the right opportunity for you, we invite you to apply today!

Responsibilities:

  1. Ensure accurate and timely processing of claims-related tasks
  2. Provide excellent customer service
  3. Communicate effectively with multiple stakeholders
  4. Analyze and solve claims operations issues
  5. Remain organized and detail-oriented
  6. Utilize critical thinking and problem solving skills
  7. Maintain a positive work environment
  8. Foster a team-oriented environment
  9. Ensure compliance with all applicable policies and regulations
  10. Ensure customer satisfaction with all claims-related processes
Where is this job?
This job is located at Lansing, MI, USA
Job Qualifications
  • Computer Proficiency

  • Excellent Communication Skills

  • Strong Organizational Skills

  • Ability To Multi-Task

  • Detail Oriented

  • Knowledge Of Insurance Claims Processing

  • Ability To Work With Difficult Customers

  • Understanding Of Insurance Policies And Regulations

Required Skills
  • Data Entry

  • Communication

  • Multitasking

  • Problem Solving

  • Auditing

  • customer service

  • Reporting

  • Insurance terminology

  • Technical

  • Administrative

  • Organizational

  • Accuracy

  • Investigative

  • Document Filing

  • Claim Processing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Operations Technician in Lansing, MI, USA is $30,000 to $50,000 per year. The compensation can vary based on experience, employer, and other factors.

Additional Information
Auto-Owners Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2023
Apply BeforeSeptember 18th, 2025
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About Auto-Owners Insurance

Auto-Owners Insurance Group is a mutual insurance company that provides life, home, car and business insurance. Their policies are sold exclusively through local and independent insurance agents within their 26 operating states.

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