Billing Representative

Auto-Owners Insurance is looking for a reliable, organized Billing Representative to join our team and provide top-notch customer service. As a Billing Representative, you will be responsible for processing customer payments and managing completed billing cycles. To thrive in this role, you must have outstanding problem-solving and communication skills, as well as an interest in working with customers. You should have a strong understanding of basic accounting principles, and the ability to handle a fast-paced office environment. If you think you have the required qualifications and are eager to join a team of hardworking individuals, we would love to hear from you.

Responsibilities:

1. Process customer payments accurately and promptly.
2. Manage completed billing cycles.
3. Respond to customer inquiries and complaints in a timely manner.
4. Utilize problem-solving skills to resolve customer issues.
5. Develop relationships with customers to ensure satisfaction.
6. Maintain accurate records of customer transactions.
7. Adhere to all company accounting policies and procedures.
8. Ensure compliance with all applicable laws and regulations.
9. Monitor customer accounts for any discrepancies or irregularities.
10. Work with other departments to ensure timely and accurate billing.

According to JobzMall, the average salary range for a Billing Representative in Lansing, MI, USA is $30,000 to $40,000 per year. This salary range is based on the job description, experience, and qualifications of the individual.

Auto-Owners Insurance Group is a mutual insurance company that provides life, home, car and business insurance. Their policies are sold exclusively through local and independent insurance agents within their 26 operating states.