Service Consultant

Welcome to the world of luxury automotive at Audi! We are currently seeking a highly motivated and customer-oriented Service Consultant to join our team. As a Service Consultant, you will play a crucial role in ensuring our clients receive top-notch service and support. We are looking for individuals who are passionate about the Audi brand and have excellent communication and problem-solving skills. If you are someone who enjoys working in a fast-paced environment and has a strong attention to detail, we would love to hear from you. Keep reading to learn more about the qualifications we are looking for in our ideal candidate.

1. Providing exceptional customer service: The primary responsibility of a Service Consultant at Audi is to ensure that all clients receive exceptional service and support. This includes greeting and welcoming clients, addressing their needs and concerns, and ensuring their overall satisfaction with their Audi experience.
2. Representing the Audi brand: As a Service Consultant, you will serve as a representative of the Audi brand. This includes having a thorough understanding of the brand, its values, and its products, and effectively communicating this to clients.
3. Building and maintaining client relationships: Building and maintaining strong relationships with clients is crucial in this role. Service Consultants must be able to establish rapport with clients and maintain their trust and loyalty by providing personalized and attentive service.
4. Conducting vehicle inspections and assessments: Service Consultants are responsible for conducting thorough inspections and assessments of client vehicles to identify any issues or necessary repairs. This requires strong attention to detail and knowledge of Audi vehicles.
5. Recommending and coordinating services: Based on the vehicle inspection, Service Consultants must make recommendations for necessary repairs or services. They are also responsible for coordinating these services with the service department and communicating updates to clients.
6. Handling client inquiries and complaints: In this role, you will also be responsible for addressing and resolving any client inquiries or complaints regarding their service experience. This requires excellent communication and problem-solving skills.
7. Maintaining accurate records and documentation: Service Consultants must maintain accurate records and documentation of client interactions, vehicle inspections, and services provided. This is important for maintaining a high level of customer service and for future reference.
8. Collaborating with team members: Service Consultants work closely with other team members, including service technicians and advisors, to ensure a smooth and efficient service process for clients. They must be able to collaborate and communicate effectively with their colleagues.
9. Staying updated on Audi products and services: As a Service Consultant, you must stay updated on the latest Audi products and services to effectively communicate this information to clients. This includes attending training and

According to JobzMall, the average salary range for a Service Consultant in Los Angeles, CA, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as the specific company, job responsibilities, experience level, and education qualifications. Additionally, bonuses, commissions, and other benefits can also impact the overall salary.

Audi AG is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, Audi produces vehicles in nine production facilities worldwide.