Service Advisor

Welcome to the world of luxury automotive service at Audi! We are currently seeking a dedicated and customer-focused Service Advisor to join our team. As the first point of contact for our valued clients, you will play a crucial role in delivering exceptional service and maintaining the high standards of our brand. As an Audi Service Advisor, you will have the opportunity to work with a diverse range of clients and utilize your exceptional communication and organizational skills to ensure their satisfaction. If you have a passion for the automotive industry and possess the required qualifications, we invite you to apply and become a part of our dynamic team.

1. Greet and welcome clients in a professional and friendly manner.
2. Act as the first point of contact for clients, providing a positive and welcoming experience.
3. Listen to clients' concerns and inquiries, and provide knowledgeable and accurate information about our services and products.
4. Utilize exceptional communication skills to effectively communicate with clients, colleagues, and other departments.
5. Maintain a high level of customer service and satisfaction by addressing and resolving any issues or concerns in a timely and efficient manner.
6. Schedule appointments and manage the service calendar to ensure efficient use of time and resources.
7. Maintain a thorough understanding of all Audi products and services to effectively promote and upsell to clients.
8. Utilize organizational skills to keep detailed and accurate records of client information, service history, and invoices.
9. Collaborate with service technicians to ensure timely and accurate completion of service requests.
10. Stay up-to-date with industry trends and advancements in luxury automotive service to provide the best possible service to clients.
11. Adhere to company policies and procedures, including those related to safety, confidentiality, and customer service.
12. Continuously strive to meet and exceed sales and customer service targets.
13. Provide support to other team members as needed.
14. Attend training and development programs to enhance skills and knowledge.
15. Represent the Audi brand and maintain a professional image at all times.

According to JobzMall, the average salary range for a Service Advisor in Chicago, IL, USA is between $40,000 and $70,000 per year. This range can vary depending on factors such as experience, skills, and the specific industry or company the Service Advisor is working in. With more experience and skills, a Service Advisor may be able to earn a higher salary within this range. Bonuses and commission may also be available for Service Advisors in certain industries.

Audi AG is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, Audi produces vehicles in nine production facilities worldwide.