Parts Consultant

Welcome to Audi, where we are dedicated to providing an unparalleled automotive experience. We are currently seeking a knowledgeable and customer-oriented Parts Consultant to join our team. In this role, you will be responsible for assisting customers with finding the right parts for their vehicles, as well as providing exceptional service and support. If you have a passion for luxury automobiles and possess a strong understanding of automotive parts, we encourage you to apply. Join us at Audi and be a part of our commitment to excellence.

1. Greet and welcome customers to Audi, providing a warm and professional first impression.
2. Utilize in-depth knowledge of automotive parts to assist customers in finding the right parts for their vehicles.
3. Provide exceptional customer service by actively listening to customer needs and offering appropriate solutions.
4. Maintain a positive and friendly attitude towards customers, creating a welcoming and professional environment.
5. Stay up-to-date on the latest Audi models and their corresponding parts in order to provide accurate and knowledgeable recommendations to customers.
6. Collaborate with the service and sales teams to ensure seamless communication and a smooth customer experience.
7. Obtain and maintain a thorough understanding of Audi's parts and service policies and procedures, and ensure they are consistently followed.
8. Keep track of inventory and assist with ordering and receiving new parts and supplies.
9. Handle customer complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.
10. Maintain a clean and organized work area, ensuring that all displays and merchandise are properly labeled and stocked.
11. Attend and actively participate in training sessions and meetings to further develop your knowledge and skills.
12. Continuously strive to meet and exceed sales targets and customer service goals set by Audi.
13. Comply with all safety and security procedures to ensure a safe working environment for yourself and customers.
14. Represent Audi's commitment to excellence by consistently providing exceptional service and support to customers.

According to JobzMall, the average salary range for a Parts Consultant in Nashville, TN, USA is $33,000 to $48,000 per year. This range can vary depending on factors such as level of experience, education, and the specific company or industry in which the individual is employed. Some Parts Consultants may also receive commission or bonuses based on their sales performance.

Audi AG is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, Audi produces vehicles in nine production facilities worldwide.