Customer Sales Representative
Join our dynamic team at Audi as a Customer Sales Representative and be a part of the luxury automotive industry! As the face of our brand, you will play a crucial role in providing exceptional customer service and driving sales. We are looking for motivated individuals who are passionate about cars and have a strong sales background. If you thrive in a fast-paced environment and have a customer-first mentality, we want to hear from you!
- Provide exceptional customer service to all clients, both in-person and over the phone.
- Act as the main point of contact for all customer inquiries and concerns.
- Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
- Proactively seek out and engage potential customers to drive sales.
- Educate customers about the features and benefits of Audi vehicles.
- Conduct test drives and assist customers in choosing the right vehicle for their needs.
- Meet and exceed sales targets and goals set by management.
- Utilize effective sales techniques to negotiate and close deals.
- Stay up-to-date on product knowledge and industry trends to provide customers with accurate information.
- Collaborate with colleagues and other departments to ensure a seamless and positive customer experience.
- Maintain a high level of professionalism and represent the Audi brand at all times.
- Handle customer complaints and resolve issues in a timely and satisfactory manner.
- Keep detailed records of sales and customer interactions.
- Participate in ongoing training and development programs to enhance sales skills.
- Adhere to company policies and procedures at all times.
Strong Communication Skills: As A Customer Sales Representative At Audi, You Will Be Responsible For Interacting With Customers On A Daily Basis. Therefore, Excellent Communication Skills, Both Verbal And Written, Are Essential For This Role.
Knowledge Of Audi Products And Services: A Thorough Understanding Of Audi's Products And Services Is Necessary To Effectively Assist And Advise Customers. This Includes Knowledge Of Different Models, Features, Pricing, And Financing Options.
Sales Experience: Previous Experience In Sales, Preferably In The Automotive Industry, Is Highly Beneficial For This Role. You Should Be Comfortable With The Sales Process And Have A Proven Track Record Of Meeting Or Exceeding Sales Targets.
Customer Service Orientation: At Audi, Providing Exceptional Customer Service Is A Top Priority. The Ideal Candidate For This Role Should Have A Customer-Centric Mindset And Be Committed To Delivering A Positive Experience For Every Customer.
Problem-Solving Skills: As A Customer Sales Representative, You Will Encounter Various Challenges And Inquiries From Customers. Strong Problem-Solving Skills Are Essential To Quickly And Effectively Resolve Any Issues And Provide Satisfactory Solutions For Customers.
Communication
Time Management
Product knowledge
Multitasking
Problem Solving
Negotiation
customer service
Relationship Building
Upselling
brand awareness
Technical Proficiency
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Customer Sales Representative in Durham, NC, USA is $30,000 to $40,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some entry-level positions may start at a lower salary, while more experienced representatives may earn a higher salary. Additionally, commission and bonuses may also factor into overall compensation for this role.
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Audi AG is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, Audi produces vehicles in nine production facilities worldwide.
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