IT Service Management Manager

As an IT Service Management Manager at Audemars Piguet, you will be expected to provide comprehensive IT service management (ITSM) expertise and support to the business. You will be responsible for developing and implementing best practices and processes to ensure the highest quality IT service management is delivered at all times.We are looking for a candidate who is creative, organized, and has a strong technical background in ITSM, including experience with service management frameworks, such as ITIL. You should also possess excellent communication and problem-solving skills. You should have a deep understanding of how to leverage technology to provide the best user experience and maximize service efficiency. Additionally, the ideal candidate should have a Bachelor’s degree in Computer Science or a related field, as well as at least five years of experience in a relevant position. If you are a motivated professional with a passion for providing excellent service management, then we want to hear from you!

Responsibilities:

1. Develop and implement best practices and processes for IT service management.
2. Leverage technology to provide the best user experience and maximize service efficiency.
3. Monitor and analyze ITSM performance and outcomes.
4. Maintain IT service management documentation and ensure standards are met.
5. Provide direction and guidance to staff on IT service management matters.
6. Identify areas for improvement and develop strategies to address them.
7. Troubleshoot and resolve IT service management issues.
8. Communicate with stakeholders on progress and status updates.
9. Ensure compliance with all relevant IT service management regulations.
10. Stay up to date on industry trends and developments in IT service management.

According to JobzMall, the average salary range for a IT Service Management Manager in 39130 Saint-Maurice-Crillat, France is €50,000 to €70,000 per year. This range will vary depending on the individual's experience, qualifications, and other factors.

Audemars Piguet Holding SA is a Swiss manufacturer of luxury watches and clocks. The company was founded by Jules Louis Audemars and Edward Auguste Piguet in the Vallée de Joux in 1875, acquiring the name Audemars Piguet & Cie in 1881. The company has been family-owned since its founding. The company is best known for introducing the Royal Oak wristwatch in 1972, which helped the brand rise to prominence within the watchmaking industry. One of its earlier achievements was creating the first minute-repeating movement in 1892. The company developed the first skeleton watch in 1934 and has manufactured some of the thinnest watches, such as the 1986 ultra-thin automatic tourbillon wristwatch. Audemars Piguet's slogan is "To Break the Rules, You Must First Master Them", introduced in 2012. The fourth-generation company leaders are both from the Audemars family, including Jasmine Audemars and Olivier Frank Edward Audemars. Currently, the company is an active member of the Federation of the Swiss Watch Industry FH, and produces around 40,000 timepieces annually.