
Support Manager - Cloud Growth
We’re looking for an experienced, passionate Support Manager - Cloud Growth to join our growing team at Atlassian. As a Support Manager, you will be responsible for driving customer success in our cloud growth initiatives, enabling our customers to maximize the value of our services.In this role, you will have the unique opportunity to collaborate with a wide range of stakeholders, including product and engineering teams, customer success teams, and our customers. You will have a strong understanding of customer success processes and be able to take ownership of customer issues and ensure successful outcomes.To succeed in this role, you must have a Bachelor’s degree in a related field, as well as at least 5 years of experience in customer success, customer service, or a related field. You must also have excellent communication and organizational skills and a strong customer service orientation. Additionally, you must be able to work collaboratively with teams and have a demonstrated ability to drive successful outcomes.If you are an experienced, customer-centric professional who is ready to join a dynamic team, then we want to hear from you!
Excellent Written And Verbal Communication Skills
Strong Technical Knowledge Of Cloud Services
Experience In Customer Service And Support
Ability To Develop And Maintain Relationships With Customers
Experience In Managing Teams And Leading Initiatives
Familiarity With Atlassian Tools And Services
Ability To Analyze Customer Data And Identify Trends And Opportunities
Experience In Sales And Account Management
Documentation
Process Improvement
Strategic Planning
Project Management
Networking
Troubleshooting
Communication
Team Management
Technical Support
Negotiation
Analytical Thinking
Customer Support
Collaboration
Problem-Solving
Cloud migration
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organizational skills
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Manager - Cloud Growth in Bengaluru, Karnataka, India is between INR 8,00,000 and INR 12,00,000 per annum. This salary range can differ depending on the qualifications, experience and other factors of the applicant.
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Atlassian Corporation Plc is an Australian enterprise software company that develops products for software developers, project managers, and content management.

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