Atlassian

Senior Principal Product Manager, JSM Enterprise

Atlassian

San Francisco, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Atlassian, we believe in empowering teams to unleash their full potential and achieve their goals. As the Senior Principal Product Manager for JSM Enterprise, you will play a crucial role in driving the growth and success of our Jira Service Management product for enterprise customers. We are looking for a passionate and experienced product leader who can bring a strategic vision, strong business acumen, and exceptional leadership skills to our team. If you are a natural problem-solver, possess a deep understanding of the enterprise software market, and thrive in a fast-paced and collaborative environment, then we want to hear from you!

  1. Develop and drive the strategic vision for Jira Service Management (JSM) Enterprise, in alignment with the overall product roadmap and company goals.
  2. Collaborate with cross-functional teams including engineering, design, sales, and marketing to deliver a cohesive and successful product.
  3. Conduct market research and analysis to identify opportunities and trends in the enterprise software market, and use this data to inform product strategy.
  4. Define and prioritize product features and enhancements, balancing customer needs, business goals, and technical feasibility.
  5. Create and maintain a detailed product roadmap, communicating updates and progress to stakeholders and leadership.
  6. Lead and inspire a team of product managers, providing mentorship, guidance, and support to help them grow and excel in their roles.
  7. Act as a subject matter expert for JSM Enterprise, providing guidance and support to sales, marketing, and customer success teams.
  8. Collaborate with the sales team to identify and pursue new business opportunities, and use customer feedback to continuously improve the product.
  9. Monitor and analyze product performance, including usage metrics, customer feedback, and competitive landscape, and use this data to make data-driven decisions.
  10. Represent the JSM Enterprise product and vision to internal and external stakeholders, including customers, partners, and industry events.
  11. Stay informed on industry trends and best practices, continuously seeking opportunities to improve and innovate the product.
  12. Champion a customer-centric approach to product development, ensuring that the needs and feedback of enterprise customers are at the forefront of decision-making.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Extensive Product Management Experience: A Senior Principal Product Manager At Atlassian Must Have A Minimum Of 10 Years Of Experience In Product Management, With A Proven Track Record Of Successfully Launching And Managing Complex Enterprise Products.

  • Strong Technical Background: This Role Requires A Deep Understanding Of Software Development Processes And Technologies, As Well As The Ability To Communicate Effectively With Engineering Teams. A Bachelor's Degree In Computer Science Or A Related Field Is Preferred.

  • Enterprise Software Expertise: Atlassian's Jsm Enterprise Product Caters To Large Organizations With Complex It Needs. The Ideal Candidate Should Have A Strong Understanding Of The Enterprise Software Market And Experience In Developing And Managing Enterprise-Grade Products.

  • Leadership Skills: As A Senior-Level Position, This Role Requires Strong Leadership Skills To Guide And Mentor A Team Of Product Managers And Cross-Functional Teams. The Candidate Should Have A Proven Ability To Influence And Drive Consensus Across Multiple Stakeholders.

  • Strategic Mindset: Atlassian Is A Fast-Paced And Innovative Company, And The Senior Principal Product Manager Must Be Able To Think Strategically And Drive Product Vision And Strategy For Jsm Enterprise. This Includes Conducting Market Research, Identifying New Opportunities, And Developing A Roadmap To Achieve Long-Term Business Goals.

Required Skills
  • Data Analysis

  • Market Research

  • Agile Methodology

  • User Experience Design

  • Product Launch

  • Competitive analysis

  • Product positioning

  • Stakeholder management

  • product strategy

  • Cross-Functional Collaboration

  • Roadmap Planning

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Principal Product Manager, JSM Enterprise in San Francisco, CA, USA is approximately $170,000 - $220,000 per year. This can vary depending on the specific company, industry, and level of experience. Factors such as bonuses, benefits, and stock options may also impact the overall compensation package.

Additional Information
Atlassian is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 1st, 2024
Apply BeforeAugust 19th, 2025
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About Atlassian

Atlassian Corporation Plc is an Australian enterprise software company that develops products for software developers, project managers, and content management.

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