Atlassian

Group Manager, Cloud Enterprise Support

Atlassian
Austin, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an innovative and experienced Group Manager, Cloud Enterprise Support to join our team at Atlassian. In this role, you will be responsible for managing our Cloud Enterprise Support team and operations to ensure excellent customer service and satisfaction.The ideal candidate should have a proven track record of leading and directing operations, as well as experience in customer service, technical support, and cloud enterprise support. You should have excellent problem-solving and communication skills, as well as the ability to effectively manage multiple projects with competing priorities.If you’re looking for a challenging and rewarding position with a world-renowned company, this is the job for you!

Where is this job?
This job is located at Austin, TX, USA
Job Qualifications

  • Excellent Communication And Interpersonal Skills

  • Excellent Problem-Solving Skills

  • Strong Technical Background In Cloud Enterprise Support

  • Experience With Atlassian Products And Their Use In Enterprise Environments

  • Strong Organizational Skills

  • Ability To Manage A Team And Delegate Tasks

  • Ability To Facilitate Customer Needs And Expectations

  • Ability To Collaborate And Coordinate With Other Teams

Required Skills

  • Documentation

  • Training

  • Networking

  • Support

  • Planning

  • Communication

  • Management

  • Leadership

  • Cloud

  • Teamwork

  • Collaboration

  • Organization

  • Problem-Solving

  • Decision-Making

  • Analyzing

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Group Manager, Cloud Enterprise Support in Austin, TX, USA is between $91,000 and $132,000. This salary range is based on the experience and qualifications of the individual, as well as the size and scope of the organization they are employed by.

Additional Information
Atlassian is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 16th, 2023
Apply BeforeApril 11th, 2026
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About Atlassian

Atlassian Corporation Plc is an Australian enterprise software company that develops products for software developers, project managers, and content management.

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