Atlassian

Enterprise Support Manager- CSS

Atlassian
Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced Enterprise Support Manager- CSS looking for an opportunity to join a fast-growing, innovative company? Atlassian is looking for an outstanding individual who can lead our Enterprise Support team and help our customers succeed.The successful candidate will be a natural problem-solver, with a passion for customer service, a proactive approach to problem-solving, and the ability to think outside of the box. You must have a minimum of 5 years of experience working in Enterprise Support and/or Customer Support Services, as well as a strong command of CSS and HTML. You should also have a proven track record of leading and motivating a team, with excellent communication and interpersonal skills.If you’re looking for an exciting, challenging role where you can have a real impact on our customers’ success, then we want to hear from you.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications

  • Experience With Atlassian Products

  • Proven Experience In Enterprise Customer Support

  • Preferably In A Saas Environment

  • Proven Experience Managing A Team Of Customer Support Professionals

  • Strong Technical Understanding Of Customer Support Processes And Software

  • Excellent Problem Solving And Troubleshooting Skills

  • Ability To Communicate Technical Concepts To Non-Technical Users

  • Excellent Organizational

  • Interpersonal And Communication Skills

  • Ability To Work Independently And Collaboratively In A Fast-Paced

Required Skills

  • Documentation

  • Process Improvement

  • Training

  • Networking

  • Troubleshooting

  • Communication

  • Leadership

  • Conflict Resolution

  • customer service

  • Technical

  • Collaboration

  • Problem-Solving

  • System Administration

  • Organizational

  • Software Support

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Enterprise Support Manager- CSS is $85,000 to $115,000 per year. The exact salary will depend on a variety of factors, such as location, experience, and the company for which the employee works.

Additional Information
Atlassian is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 16th, 2023
Apply BeforeMay 22nd, 2025
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About Atlassian

Atlassian Corporation Plc is an Australian enterprise software company that develops products for software developers, project managers, and content management.

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