AT&T

Retail Sales Consultant

AT&T

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello there! Are you a people person with a passion for technology and customer service? Well, look no further because we have the perfect opportunity for you. AT&T is seeking a Retail Sales Consultant to join our dynamic team. As a Retail Sales Consultant, you will have the chance to use your excellent communication skills and knowledge of the latest technology to provide top-notch customer service and drive sales. If you are a self-motivated, outgoing individual who thrives in a fast-paced environment, we want to hear from you! Keep reading for more details on this exciting opportunity.

  1. Provide exceptional customer service to all retail customers, ensuring a positive and welcoming experience.
  2. Utilize knowledge of the latest technology to educate and assist customers in finding the best products and services to meet their needs.
  3. Meet and exceed sales goals by actively promoting and selling AT&T products and services.
  4. Maintain a thorough understanding of all promotions, pricing, and products to effectively communicate with customers.
  5. Actively engage with customers to identify their needs and recommend appropriate solutions.
  6. Process sales transactions accurately and efficiently, including handling cash, credit, and other forms of payment.
  7. Continuously develop and maintain product knowledge to stay up-to-date on the latest technology and industry trends.
  8. Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
  9. Collaborate with team members to meet and exceed store sales targets.
  10. Follow all company policies and procedures, including accurately completing all necessary paperwork and adhering to all safety protocols.
  11. Stay up-to-date on training and attend all required meetings to ensure a thorough understanding of company products and services.
  12. Maintain a clean and organized work environment to provide a professional and inviting atmosphere for customers.
  13. Actively seek out new sales opportunities through community events, promotions, and networking.
  14. Handle customer inquiries and complaints in a professional and timely manner, escalating to management when necessary.
  15. Continuously strive to improve sales techniques and customer service skills to enhance overall performance.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Excellent Communication Skills: A Retail Sales Consultant Must Be Able To Effectively Communicate With Customers, Understand Their Needs, And Provide Solutions For Their Mobile And Entertainment Needs.

  • Strong Sales Background: Candidates Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets, As Well As Experience In Upselling And Promoting Additional Products And Services.

  • Knowledge Of At&T Products And Services: A Retail Sales Consultant Should Be Familiar With The Various Products And Services Offered By At&T, Including Wireless Plans, Home Internet, And Tv Packages.

  • Customer Service Experience: Providing Exceptional Customer Service Is Crucial In This Role, As Retail Sales Consultants Are Often The First Point Of Contact For Customers. Candidates Should Have Experience In Handling Customer Inquiries, Complaints, And Resolving Issues In A Timely Manner.

  • Flexibility And Adaptability: The Retail Industry Is Fast-Paced And Ever-Changing, So A Retail Sales Consultant Must Be Able To Adapt To New Products, Promotions, And Procedures Quickly. They Should Also Be Able To Work Flexible Hours, Including Weekends And Holidays.

Required Skills
  • Networking

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Negotiation

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Consultant in Atlanta, GA, USA is $30,000 to $40,000 per year. However, this can vary depending on factors such as experience, company size, and job responsibilities. Some Retail Sales Consultants may also earn commission or bonuses on top of their base salary.

Additional Information
AT&T is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 5th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About AT&T

AT&T Inc. is an American multinational conglomerate holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. AT&T Communications, LLC is a subsidiary of AT&T that focuses on wireline, wireless, digital television, satellite television, fixed line telephone, mobile phone, broadband, home security, IPTV, OTT services, network security, and pay television offerings, as well as business applications.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started