Retail Sales Consultant
Welcome to the exciting world of retail sales at AT&T! As a Retail Sales Consultant, you will have the opportunity to be a part of a dynamic team that delivers exceptional customer service and helps customers find the best solutions for their communication needs. We are looking for passionate individuals who are driven to succeed and have a knack for building relationships with customers. If you are a self-motivated, outgoing, and tech-savvy individual, with a strong customer service background, then we want you on our team! Keep reading to see if you have what it takes to join us.
- Assist customers in finding the best solutions for their communication needs, including products and services offered by AT&T.
- Provide exceptional customer service by greeting and engaging with customers in a friendly and professional manner.
- Build and maintain strong relationships with customers to ensure satisfaction and increase loyalty to the brand.
- Utilize product knowledge and sales techniques to effectively communicate the benefits and features of AT&T products and services.
- Meet and exceed sales goals and targets by proactively approaching customers, promoting products and services, and completing sales transactions.
- Stay updated on the latest technology and product offerings to provide accurate and relevant information to customers.
- Handle customer inquiries, complaints, and issues in a timely and effective manner, escalating to a manager if necessary.
- Maintain the cleanliness and organization of the store, including merchandise displays and inventory management.
- Collaborate with team members to ensure a positive and cohesive work environment.
- Continuously seek opportunities to improve personal and team performance through training and development.
Excellent Communication Skills: A Retail Sales Consultant At At&T Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Promote The Company's Products And Services.
Sales Experience: Previous Experience In Sales, Preferably In A Retail Setting, Is A Key Qualification For This Role. Candidates Should Have A Proven Track Record Of Meeting Or Exceeding Sales Targets.
Knowledge Of At&T Products And Services: A Thorough Understanding Of At&T's Products And Services Is Essential For A Retail Sales Consultant. This Includes Knowledge Of Mobile Devices, Plans, And Accessories, As Well As An Understanding Of The Company's Tv, Internet, And Home Phone Offerings.
Customer Service Skills: As The Face Of The Company, A Retail Sales Consultant Must Have Excellent Customer Service Skills. This Includes The Ability To Listen To Customer Needs, Provide Solutions, And Handle Any Complaints Or Issues In A Professional Manner.
Technical Aptitude: With The Constant Evolution Of Technology, It Is Important For A Retail Sales Consultant To Have A Basic Understanding Of Technical Products And Be Able To Troubleshoot Common Issues. This Will Help Them Provide Better Support And Recommendations To Customers.
Communication
Time Management
Product knowledge
Multitasking
Technical Aptitude
customer service
Teamwork
Organization
Problem-Solving
Adaptability
Upselling
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Sales Consultant in Hyderabad, Telangana, India is between ₹1,80,000 - ₹4,50,000 per year. However, this may vary depending on factors such as experience, qualifications, and the specific company or industry the consultant is working for.
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AT&T Inc. is an American multinational conglomerate holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. AT&T Communications, LLC is a subsidiary of AT&T that focuses on wireline, wireless, digital television, satellite television, fixed line telephone, mobile phone, broadband, home security, IPTV, OTT services, network security, and pay television offerings, as well as business applications.
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