AT&T

ITSM Consultant

AT&T

Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

AT&T is looking for an experienced ITSM Consultant to join our team. We are looking for a candidate with a passion for developing and delivering service management solutions for customers. The successful candidate will be a key contributor to our success in providing IT service excellence.To be successful in this role, you will need to have a deep understanding of IT Service Management methodologies, processes, and tools. You should have a proven track record of successful engagements with customers, and have excellent communication and problem-solving skills.If you have a passion for IT service excellence and are eager to join a dynamic and fast-paced team, AT&T wants to hear from you!

Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Excellent Communication

  • Experience In Developing And Delivering It Service Management (Itsm) Solutions

  • Knowledge Of Itil Best Practices

  • Knowledge Of Industry Standard Itsm Tools

  • Ability To Analyze And Present Complex Data

  • Problem Solving And Organizational Skills

  • Ability To Work In A Fast-Paced

  • Team Environment

  • Proven Track Record Of Developing And Maintaining Strong Customer Relationships

  • Bachelor's Degree In Computer Science Or A Related Field.

Required Skills
  • Business Analysis

  • Change Management

  • Process Improvement

  • Project Management

  • Vendor Management

  • Networking

  • Troubleshooting

  • Incident Management

  • Problem Management

  • ITSM

  • Infrastructure design

  • Consultancy

  • Service Delivery

  • Service Level Agreements

  • Solutions Architecture

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a ITSM Consultant in Los Angeles, CA, USA is between $65,000 and $100,000 per year. The salary may vary depending on a variety of factors such as experience, certifications, and other qualifications.

Additional Information
AT&T is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2023
Apply BeforeJuly 20th, 2025
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About AT&T

AT&T Inc. is an American multinational conglomerate holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. AT&T Communications, LLC is a subsidiary of AT&T that focuses on wireline, wireless, digital television, satellite television, fixed line telephone, mobile phone, broadband, home security, IPTV, OTT services, network security, and pay television offerings, as well as business applications.

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