AT&T

Installation Technician

AT&T

San Francisco, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to AT&T, where our mission is to connect people with their world, everywhere they live and work. We are currently seeking a dedicated and skilled Installation Technician to join our team. As an Installation Technician, you will play a crucial role in providing top-notch installation and repair services to our valued customers. Are you an experienced technician with a passion for problem-solving and delivering exceptional customer service? If so, we want to hear from you!

  1. Perform installation and repair services for AT&T customers in a timely and efficient manner.
  2. Troubleshoot and resolve technical issues with customer's services.
  3. Communicate with customers to schedule and confirm installation and repair appointments.
  4. Maintain a high level of professionalism and customer service during all interactions with customers.
  5. Adhere to company policies and procedures while completing installations and repairs.
  6. Keep accurate records of all services provided and materials used.
  7. Stay up-to-date on new technology and products to provide the best service to customers.
  8. Collaborate with team members and other departments to ensure efficient and effective operations.
  9. Maintain a clean and organized work environment.
  10. Follow all safety protocols to ensure the safety of yourself and others.
  11. Provide exceptional customer service by actively listening to and addressing customer concerns and needs.
  12. Continuously strive to meet or exceed performance goals and metrics set by the company.
  13. Participate in training and development opportunities to enhance skills and knowledge.
  14. Represent the company in a positive and professional manner at all times.
  15. Adhere to company standards and guidelines for quality and customer satisfaction.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Technical Skills And Knowledge: An Installation Technician At At&T Should Possess Strong Technical Skills And Knowledge In The Areas Of Telecommunications, Network Systems, And Equipment Installation. They Should Also Be Familiar With Various Software Programs And Troubleshooting Techniques.

  • Problem-Solving Abilities: The Ability To Identify And Resolve Technical Issues Is A Crucial Qualification For An Installation Technician. They Should Be Able To Think Critically, Analyze Data, And Come Up With Effective Solutions In A Timely Manner.

  • Communication Skills: An Installation Technician Should Have Excellent Communication Skills To Interact With Customers, Colleagues, And Other Team Members. They Should Be Able To Explain Technical Concepts In A Clear And Concise Manner And Provide Instructions To Clients On How To Use Installed Equipment.

  • Time Management And Organizational Skills: At&T Installation Technicians Are Often Required To Work On Multiple Projects Simultaneously. Therefore, They Should Possess Strong Time Management And Organizational Skills To Ensure That Projects Are Completed Within The Specified Deadlines.

  • Physical Abilities: The Job Of An Installation Technician Can Be Physically Demanding, As It Involves Climbing Ladders And Working In Tight Spaces. Candidates Should Be Physically Fit And Able To Lift Heavy Equipment, As Well As Have The Stamina To Work Long And Flexible Hours.

Required Skills
  • Communication Skills

  • Troubleshooting

  • Time Management

  • customer service

  • Fiber Optics

  • equipment maintenance

  • Computer skills

  • Problem-Solving

  • Technical Expertise

  • Wiring

  • Network Installation

  • Satellite Systems

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Installation Technician in San Francisco, CA, USA is $39,000 - $69,000 per year. However, this can vary depending on factors such as experience, skills, and employer. Some installation technicians may earn higher salaries if they have specialized skills or work in high-demand industries. It is important to research the specific job market and industry to determine the average salary for an installation technician in a particular location.

Additional Information
AT&T is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 15th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About AT&T

AT&T Inc. is an American multinational conglomerate holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. AT&T Communications, LLC is a subsidiary of AT&T that focuses on wireline, wireless, digital television, satellite television, fixed line telephone, mobile phone, broadband, home security, IPTV, OTT services, network security, and pay television offerings, as well as business applications.

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