Armani Exchange

Shop Manager

Armani Exchange

Sherman Oaks, Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Armani Exchange, where style meets sophistication. We are seeking a dynamic and driven individual to join our team as a Shop Manager. As the face of our brand, you will be responsible for leading and motivating a team to deliver exceptional customer service and drive sales. Our ideal candidate is a natural leader with a passion for fashion and a proven track record in retail management. If you are dedicated, customer-focused, and have a keen eye for detail, we would love to hear from you.

  1. Manage and lead a team of sales associates to ensure the delivery of exceptional customer service.
  2. Motivate and inspire team members to meet and exceed sales targets.
  3. Create and implement strategies to drive sales and increase profitability.
  4. Train and develop team members on product knowledge, sales techniques, and customer service skills.
  5. Monitor and analyze sales performance to identify areas for improvement and take appropriate action.
  6. Maintain store appearance and visual merchandising standards in line with company guidelines.
  7. Handle customer complaints and resolve issues in a timely and professional manner.
  8. Communicate effectively with upper management and provide regular updates on store performance.
  9. Monitor inventory levels and ensure appropriate stock levels are maintained.
  10. Conduct regular staff meetings to communicate company updates, sales goals, and provide feedback.
  11. Develop and maintain relationships with customers to enhance brand loyalty.
  12. Stay up-to-date with industry trends and competitor activities.
  13. Adhere to company policies and procedures, including those related to health and safety.
  14. Conduct performance evaluations and provide feedback and coaching to team members.
  15. Collaborate with other department managers to ensure the smooth operation of the store.
Where is this job?
This job is located at Sherman Oaks, Los Angeles, CA, USA
Job Qualifications
  • Experience In Retail Management: As A Shop Manager At Armani Exchange, Candidates Should Have At Least 2-3 Years Of Experience In Managing A Retail Store, Preferably In The Fashion Industry. This Experience Should Include Overseeing Daily Operations, Managing Staff, And Driving Sales.

  • Knowledge Of Armani Exchange Products: Candidates Should Have A Strong Understanding Of The Armani Exchange Brand And Its Products. This Includes Knowledge Of Current And Past Collections, As Well As The Ability To Effectively Communicate The Brand's History And Values To Customers.

  • Leadership Skills: The Shop Manager Will Be Responsible For Overseeing A Team Of Sales Associates, So Strong Leadership Skills Are Essential. Candidates Should Have Experience In Recruiting, Training, And Motivating Staff, As Well As The Ability To Delegate Tasks And Provide Guidance When Necessary.

  • Sales And Customer Service Experience: Armani Exchange Is A Customer-Centric Brand, So Candidates Should Have Experience In Delivering Exceptional Customer Service. This Includes The Ability To Build Strong Relationships With Customers, Handle Complaints And Returns, And Drive Sales Through Upselling And Cross-Selling.

  • Organizational And Analytical Skills: As A Shop Manager, Candidates Will Be Responsible For Managing Inventory, Visual Merchandising, And Store Operations. Therefore, Strong Organizational And Analytical Skills Are Crucial For Success In This Role. Candidates Should Be Detail-Oriented, Able To Analyze Sales Data, And Make Informed Decisions To Improve Store Performance.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Marketing

  • Product knowledge

  • Problem Solving

  • customer service

  • Sales forecasting

  • Visual merchandising

  • Team Leadership

  • staff training

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shop Manager in Sherman Oaks, Los Angeles, CA, USA is $44,000-$60,000 per year. However, this can vary depending on factors such as the specific company, the manager's level of experience, and their job performance. Additionally, location and cost of living can also impact the salary range.

Additional Information
Armani Exchange is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 17th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Armani Exchange

A|X Armani Exchange was launched in 1991 in the U.S. It retails fashion and lifestyle products and is known for its occasionally provocative ad campaigns. Inspired by street-chic culture and dance music, it is targeted as the more accessible Armani brand. To accelerate development of the nascent line, Giorgio Armani co-established the joint venture company Presidio Holdings Ltd in 2005 alongside Como Holdings, the company owned by the Singaporean tycoon Ong Beng Seng that, since 1994, has held the production and distribution license for A/X Armani Exchange in the United States, Canada, Central and South America and Asia-Pacific. Initially, the company held 25% of Presidio Holdings, with the remaining 75% being in the hands of Como Holdings. In 2008, Giorgio Armani acquired an additional 25% stake. In 2014, it acquired the remaining 50% "ensuring full ownership of the brand, which has 270 stores and over 3,000 employees", the company said in a statement. Armani Exchange products are available exclusively in 270 stores in 31 countries

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