Armani Exchange

Client Advisor

Armani Exchange

Rosemont, IL 60018, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Armani Exchange! We are currently seeking a passionate and driven individual to join our team as a Client Advisor. Our brand is all about modern, sophisticated and effortless style, and we are looking for someone who embodies these qualities to provide exceptional service to our clients. As a Client Advisor, you will be the face of our brand and the first point of contact for our customers, helping them find the perfect pieces to elevate their wardrobe. If you have a love for fashion and a strong understanding of customer needs, we want you to join our team!

  1. Provide exceptional customer service to all clients, ensuring they feel welcomed, valued, and satisfied with their shopping experience at Armani Exchange.
  2. Serve as the brand ambassador, representing the values and image of Armani Exchange through your appearance, demeanor, and interactions with clients.
  3. Greet and engage with clients in a friendly and professional manner, building genuine relationships and understanding their individual needs and preferences.
  4. Utilize your knowledge and passion for fashion to assist clients in finding the perfect pieces that align with their personal style and needs.
  5. Maintain a thorough understanding of the current product offerings, including features, benefits, and pricing, in order to effectively communicate them to clients.
  6. Proactively communicate with clients, keeping them informed of new arrivals, promotions, and events, to drive sales and foster long-term relationships.
  7. Process transactions accurately and efficiently, including cash handling and inventory management, while following company policies and procedures.
  8. Collaborate with team members to ensure the store is always clean, organized, and visually appealing, creating a welcoming and inspiring atmosphere for clients.
  9. Continuously develop your skills and knowledge of the brand and industry trends, in order to provide the highest level of service and expertise to clients.
  10. Uphold the brand's standards of excellence in all interactions with clients, representing Armani Exchange with integrity, professionalism, and enthusiasm.
Where is this job?
This job is located at Rosemont, IL 60018, USA
Job Qualifications
  • Strong Knowledge Of Fashion And Luxury Retail Industry: A Client Advisor At Armani Exchange Must Have A Thorough Understanding Of The Fashion And Luxury Retail Industry, Including The Latest Trends, Styles, And Customer Preferences.

  • Excellent Communication And Interpersonal Skills: As A Client Advisor, You Will Be Interacting With Customers On A Daily Basis. Therefore, Strong Communication And Interpersonal Skills Are Crucial To Building And Maintaining Relationships With Clients.

  • Sales And Customer Service Experience: A Successful Candidate For The Client Advisor Role At Armani Exchange Should Have Prior Experience In Sales And Customer Service, Preferably In A Luxury Retail Environment. This Will Demonstrate Your Ability To Meet Sales Targets And Provide Exceptional Customer Service.

  • Multilingual Proficiency: Armani Exchange Has A Global Clientele, So Being Able To Communicate In Multiple Languages Is A Highly Desirable Qualification For A Client Advisor. Fluency In Languages Such As Italian, French, Or Mandarin Can Give You An Advantage Over Other Candidates.

  • Proven Track Record Of Meeting Sales Targets: Armani Exchange Is A High-End Brand, And Meeting Sales Targets Is A Key Performance Indicator For Client Advisors. Therefore, Having A Proven Track Record Of Meeting Or Exceeding Sales Targets In Previous Roles Is An Essential Qualification For This Position.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Conflict Resolution

  • customer service

  • Problem-Solving

  • Upselling

  • brand awareness

  • sales expertise

  • Retail Knowledge

  • Fashion Sense

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Advisor in Rosemont, IL 60018, USA is $49,000-$58,000 per year. However, this can vary depending on the specific company, experience level, and industry. Some higher-paying companies in this area may offer salaries up to $80,000 per year for Client Advisors. It is also important to note that salaries may also include bonuses, commissions, and other benefits.

Additional Information
Armani Exchange is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 17th, 2025
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Armani Exchange

A|X Armani Exchange was launched in 1991 in the U.S. It retails fashion and lifestyle products and is known for its occasionally provocative ad campaigns. Inspired by street-chic culture and dance music, it is targeted as the more accessible Armani brand. To accelerate development of the nascent line, Giorgio Armani co-established the joint venture company Presidio Holdings Ltd in 2005 alongside Como Holdings, the company owned by the Singaporean tycoon Ong Beng Seng that, since 1994, has held the production and distribution license for A/X Armani Exchange in the United States, Canada, Central and South America and Asia-Pacific. Initially, the company held 25% of Presidio Holdings, with the remaining 75% being in the hands of Como Holdings. In 2008, Giorgio Armani acquired an additional 25% stake. In 2014, it acquired the remaining 50% "ensuring full ownership of the brand, which has 270 stores and over 3,000 employees", the company said in a statement. Armani Exchange products are available exclusively in 270 stores in 31 countries

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