Armani Exchange

Client Advisor

Armani Exchange

Sherman Oaks, Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Armani Exchange, where our passion for fashion meets exceptional customer service. We are currently seeking a highly motivated and dynamic Client Advisor to join our team. As a Client Advisor, you will play a crucial role in providing personalized and exceptional service to our valued clients. We are looking for a candidate who is knowledgeable about the Armani brand and has a passion for fashion. If you have a strong sales background, excellent communication skills, and a customer-centric mindset, we would love to hear from you. Join us at Armani Exchange and be a part of a team that is dedicated to delivering an unforgettable shopping experience for our clients.

  1. Greet and welcome clients to the store with a warm and friendly attitude.
  2. Provide exceptional customer service by actively listening to and addressing clients' needs and concerns.
  3. Build and maintain strong relationships with clients to promote repeat business and loyalty.
  4. Demonstrate extensive knowledge of the Armani brand, products, and fashion trends to assist clients in making informed purchasing decisions.
  5. Utilize strong sales skills to meet and exceed sales targets and KPIs.
  6. Maintain a clean and organized sales floor, ensuring all products are displayed effectively and attractively.
  7. Process transactions accurately and efficiently using the store's point-of-sale system.
  8. Proactively communicate with clients about new arrivals and promotions, keeping them engaged and informed.
  9. Collaborate with team members to ensure a seamless and exceptional shopping experience for clients.
  10. Continuously strive to improve and enhance the overall customer service experience at Armani Exchange.
  11. Stay updated on industry trends and attend training sessions to enhance product knowledge and sales techniques.
  12. Uphold company policies and procedures, including maintaining a professional appearance and adhering to all safety and security protocols.
  13. Assist with inventory management, including receiving and processing new merchandise, and conducting regular stock checks.
  14. Handle and resolve any customer complaints or issues in a timely and efficient manner.
  15. Participate in team meetings and contribute ideas to improve store operations and sales strategies.
Where is this job?
This job is located at Sherman Oaks, Los Angeles, CA, USA
Job Qualifications
  • Strong Communication Skills: A Client Advisor At Armani Exchange Should Possess Excellent Communication Skills To Effectively Interact With Customers, Understand Their Needs, And Provide Appropriate Solutions.

  • Fashion Knowledge: A Thorough Understanding Of Fashion Trends, Styles, And Products Is Essential For A Client Advisor At Armani Exchange. This Will Help Them Assist Customers In Making Informed Purchasing Decisions.

  • Sales Experience: A Client Advisor Should Have A Proven Track Record Of Sales Success, With The Ability To Meet And Exceed Sales Targets. This Includes Experience In Clienteling, Upselling, And Cross-Selling Techniques.

  • Customer Service Skills: Providing Exceptional Customer Service Is A Key Responsibility Of A Client Advisor. Candidates Should Have A Friendly And Approachable Demeanor, With The Ability To Handle Difficult Customers And Resolve Any Issues In A Timely And Professional Manner.

  • Brand Awareness: As A Representative Of The Armani Exchange Brand, A Client Advisor Should Have A Strong Understanding Of The Company's Values, Mission, And Products. This Includes Being Knowledgeable About The History Of The Brand And Its Current Collections.

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Fashion Knowledge

  • Product Expertise

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Advisor in Sherman Oaks, Los Angeles, CA, USA is $50,000 - $80,000 per year. This can vary depending on factors such as the specific industry, company size, and individual experience and qualifications. Some high-end luxury retailers and financial institutions may offer higher salaries for Client Advisors in this area.

Additional Information
Armani Exchange is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 17th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Armani Exchange

A|X Armani Exchange was launched in 1991 in the U.S. It retails fashion and lifestyle products and is known for its occasionally provocative ad campaigns. Inspired by street-chic culture and dance music, it is targeted as the more accessible Armani brand. To accelerate development of the nascent line, Giorgio Armani co-established the joint venture company Presidio Holdings Ltd in 2005 alongside Como Holdings, the company owned by the Singaporean tycoon Ong Beng Seng that, since 1994, has held the production and distribution license for A/X Armani Exchange in the United States, Canada, Central and South America and Asia-Pacific. Initially, the company held 25% of Presidio Holdings, with the remaining 75% being in the hands of Como Holdings. In 2008, Giorgio Armani acquired an additional 25% stake. In 2014, it acquired the remaining 50% "ensuring full ownership of the brand, which has 270 stores and over 3,000 employees", the company said in a statement. Armani Exchange products are available exclusively in 270 stores in 31 countries

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