Customer Success Manager

The Manager, Customer Success is responsible for quality, contract management and vendor relationship management for the hundreds of small independent business that provide services to Arise. Ensuring that Arise achieves and exceeds all client metrics. Participating in new vendor implementation. Program analysis and reporting through strong analytical reports to illustrate results and achievement of program metrics. Overseeing goal setting, monitoring of program trends. Participating in client meeting and calibration sessions on a daily/weekly basis. Program analysis and reporting through strong analytical reports to illustrate results and achievement of program metrics. Overseeing goal setting, monitoring of program trends. Participating in client meeting and calibration sessions on a daily/weekly basis

According to JobzMall, the average salary range for a Customer Success Manager is $44,000 to $92,000 per year. This range will depend on the individual's experience, the company's size, and the industry in which they are employed.

Flex 40% in hours. Discover the outsourced customer service solution that leverages a network of independent, micro call centers to exceptionally service your customers’ needs.