Service Excellence Training Manager

Monitors effectiveness of departmental training by rounding on employees and making operational observations. Responsible and accountable for ensuring the management team's continuing education stays up to date. Facilities safety training for staff ensures compliance with client and Aramark safety programs. Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers. Provides effective feedback to both employee and the management team. Implements and maintains quality improvement processes for the Food department. Demonstrates professionalism and courtesy when answering/responding to all calls and requests. Ensures employees comply with JCAHO, OSHA, Aramark, hospital, and infection control. Provides employees with checklists, guidebooks, or other training material to ensure proper procedures and processes are followed. Assists in enhancing productivity and efficient operations of the department.

According to JobzMall, the average salary range for a Service Excellence Training Manager in 540 Gaither Rd, Rockville, MD 20850, USA is $90,000 to $125,000 per year. This range is based on data gathered from surveys conducted on job sites around the country.

Aramark Corporation, known commonly as Aramark, is an American food service, facilities, and uniform services provider to clients in areas including education, healthcare, business, corrections, and leisure.