Apple

User Research Operations Engineer

Apple

Cupertino, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about user research and data-driven decision-making? Do you have a strong technical background and a knack for streamlining processes? As a User Research Operations Engineer at Apple, you'll have the unique opportunity to support our user research efforts and help shape the future of our products and services. With your expertise in research methodologies and operations, you will play an integral role in driving user-focused innovation across all of our teams. We are looking for a highly motivated and detail-oriented individual who thrives in a fast-paced, collaborative environment. If this sounds like you, we want to hear from you!

  1. Conduct user research operations: The primary responsibility of the User Research Operations Engineer will be to support and facilitate user research efforts within the company. This will involve coordinating and managing all aspects of user research studies, from participant recruitment to data collection and analysis.
  2. Streamline processes: The User Research Operations Engineer will be responsible for identifying and implementing process improvements to streamline user research operations. This may include developing standardized procedures, tools, and templates for data collection, analysis, and reporting.
  3. Ensure data accuracy and integrity: With a strong technical background, the User Research Operations Engineer will be responsible for ensuring the accuracy and integrity of user research data. This may involve creating and maintaining databases, data cleaning and validation, and identifying and resolving data discrepancies.
  4. Collaborate with teams: The User Research Operations Engineer will work closely with cross-functional teams, including designers, engineers, and product managers, to support their user research needs. This may involve consulting on research methodologies, providing training and support, and collaborating on research projects.
  5. Drive user-focused innovation: The User Research Operations Engineer will play a crucial role in driving user-focused innovation across all teams. They will use their expertise in research methodologies and data analysis to provide insights and recommendations that will help shape the future of Apple's products and services.
  6. Manage participant recruitment: The User Research Operations Engineer will be responsible for managing participant recruitment for user research studies. This may involve creating and maintaining participant databases, screening and scheduling participants, and ensuring a diverse and representative sample.
  7. Stay updated on industry trends: As a User Research Operations Engineer, staying updated on the latest industry trends and best practices is crucial. This may involve attending conferences and workshops, conducting research, and networking with other professionals in the field.
  8. Maintain documentation: The User Research Operations Engineer will be responsible for maintaining accurate and up-to-date documentation of all user research processes, procedures, and findings. This will ensure that the team has access to the most current information and
Where is this job?
This job is located at Cupertino, CA, USA
Job Qualifications
  • Strong Technical Background: A User Research Operations Engineer At Apple Must Have A Strong Technical Background, With Knowledge And Experience In Software Engineering, Data Analysis, And User Research Methodologies.

  • Experience In User Research: The Ideal Candidate Should Have Experience In Conducting User Research Studies, Including Designing And Implementing Surveys, Interviews, And Usability Tests.

  • Project Management Skills: As A User Research Operations Engineer, The Ability To Manage Multiple Projects And Tasks Simultaneously Is Crucial. This Includes Setting Clear Timelines, Coordinating With Cross-Functional Teams, And Ensuring Timely Delivery Of Research Insights And Recommendations.

  • Attention To Detail: The Role Of A User Research Operations Engineer Requires A High Level Of Attention To Detail, As They Are Responsible For Collecting And Analyzing Large Volumes Of Data. They Must Also Be Able To Identify Patterns And Trends In The Data To Provide Meaningful Insights.

  • Strong Communication And Collaboration Skills: Working At Apple Requires Excellent Communication And Collaboration Skills. The Ideal Candidate Should Be Able To Effectively Communicate Research Findings To Stakeholders, Work Collaboratively With Cross-Functional Teams, And Build Strong Relationships With Team Members.

Required Skills
  • Qualitative Research

  • Quantitative Research

  • Project Management

  • Data Analysis

  • User Experience

  • Product design

  • Agile Methodology

  • Data Visualization

  • UX Research

  • User testing

  • Customer Insights

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a User Research Operations Engineer in Cupertino, CA, USA is $100,000 to $150,000 per year. This range can vary depending on factors such as experience, education level, and the specific company or organization. Some companies may offer higher salaries or additional benefits for this position.

Additional Information
Apple is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 7th, 2023
Apply BeforeMay 22nd, 2025
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About Apple

Apple, Inc. engages in the design, manufacture, and marketing of mobile communication, media devices, personal computers, and portable digital music players. It operates through the following geographical segments: Americas, Europe, Greater China, Japan, and Rest of Asia Pacific. The Americas segment includes both North and South America. The Europe segment consists of European countries, as well as India, the Middle East, and Africa. The Greater China segment comprises of China, Hong Kong, and Taiwan.

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