Apple

Technical Specialist

Apple
1065 Brea Mall, Brea, CA 92821, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs.

Where is this job?
This job is located at 1065 Brea Mall, Brea, CA 92821, USA
Job Qualifications

  • Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members

  • Flexibility to regularly rotate through different technical specialties and skill sets

  • Ability to be flexible with your schedule.

Required Skills

  • Time Management

  • Analytical skills

  • Customer Service skills

  • Troubleshooting skills

Soft Skills

  • Adaptable

  • Problem Solving

  • Verbal communication

  • Detail Oriented

  • written communication

Compensation

According to JobzMall, the average salary range for a Technical Specialist in 1065 Brea Mall, Brea, CA 92821, USA is between $60,000 and $85,000 per year. This range may vary depending on the individual's experience, qualifications, and specific job duties.

Additional Information
Apple is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 18th, 2020
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Apple

Apple, Inc. engages in the design, manufacture, and marketing of mobile communication, media devices, personal computers, and portable digital music players. It operates through the following geographical segments: Americas, Europe, Greater China, Japan, and Rest of Asia Pacific. The Americas segment includes both North and South America. The Europe segment consists of European countries, as well as India, the Middle East, and Africa. The Greater China segment comprises of China, Hong Kong, and Taiwan.

Frequently asked questions
More Jobs From Apple

View All Apple jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started