Data Engineer, AppleCare Business Insights

Are you a data-driven problem solver with a passion for technology and customer experience? Do you want to be a part of a dynamic team that drives business insights for one of the world's leading companies? If so, then we have an exciting opportunity for you at Apple as a Data Engineer on our AppleCare Business Insights team.As a Data Engineer, you will play a critical role in gathering, analyzing, and interpreting large sets of data to provide valuable insights that drive decision-making for our AppleCare business. You will work closely with cross-functional teams to design and develop data solutions that support business objectives and improve customer experience.We are looking for a highly skilled and motivated individual with strong technical and analytical skills, who thrives in a fast-paced and collaborative environment. If you have a strong background in data engineering, a keen eye for detail, and a passion for innovation, then we want to hear from you. Join us at Apple and help us shape the future of customer support.

1. Gather, analyze, and interpret large sets of data to provide valuable insights for the AppleCare business.
2. Collaborate with cross-functional teams to understand business objectives and develop data solutions that support those objectives.
3. Design and develop data pipelines, data warehouses, and data models.
4. Create and maintain data infrastructure to support data analysis and reporting.
5. Ensure data accuracy, completeness, and consistency.
6. Develop and implement data quality and validation processes.
7. Utilize programming languages and tools such as SQL, Python, and Tableau to manipulate and analyze data.
8. Stay up-to-date with industry trends and best practices in data engineering.
9. Communicate complex data and technical concepts to non-technical stakeholders.
10. Work in a fast-paced and collaborative environment to meet deadlines and deliver high-quality results.
11. Identify areas for improvement in data processes and provide recommendations for optimization.
12. Conduct research and experiments to identify new data sources and improve data collection methods.
13. Work closely with business stakeholders to understand their needs and translate them into technical requirements.
14. Develop and maintain documentation for data processes, systems, and solutions.
15. Continuously monitor and troubleshoot data anomalies and issues.
16. Train and mentor junior data engineers in technical skills and best practices.
17. Adhere to data privacy and security policies.
18. Participate in team meetings and contribute to team initiatives.
19. Work independently and take ownership of assigned tasks and projects.
20. Demonstrate a strong understanding of Apple's products, services, and customer experience.

According to JobzMall, the average salary range for a Data Engineer, AppleCare Business Insights in Cupertino, CA, USA is between $119,000 and $148,000 per year. This range can vary depending on factors such as experience, skills, and company size. Data engineers at AppleCare Business Insights may also receive additional benefits such as bonuses, stock options, and health insurance.

Apple, Inc. engages in the design, manufacture, and marketing of mobile communication, media devices, personal computers, and portable digital music players. It operates through the following geographical segments: Americas, Europe, Greater China, Japan, and Rest of Asia Pacific. The Americas segment includes both North and South America. The Europe segment consists of European countries, as well as India, the Middle East, and Africa. The Greater China segment comprises of China, Hong Kong, and Taiwan.