As a Sales Lead at Ann Taylor, you have the unique opportunity to provide an exceptional customer experience to our valued customers while achieving individual and team sales goals. You will be responsible for leading the sales team and providing superior customer service. We are looking for an energetic, organized, and reliable individual who is passionate about fashion and creating an unforgettable customer experience.To be successful in this role, you must have at least 2 years of retail experience, preferably in a leadership role. You should be comfortable working in a fast-paced environment and have excellent communication and problem-solving skills. You must also be able to effectively motivate and inspire your team to exceed their goals. Most importantly, you should have a genuine interest in fashion and a passion for providing exceptional customer service.
Responsibilities:
- Lead and manage the sales team to achieve individual and team sales goals.
- Create an exceptional customer experience by offering superior customer service.
- Maintain a positive, upbeat attitude and provide engaging customer service.
- Ensure team members are following company protocols and best practices.
- Monitor sales team performance and provide feedback, coaching, and guidance.
- Train and develop team members to reach their full potential.
- Stay up-to-date on fashion trends and new products.
- Assist in resolving customer complaints and service issues.
- Monitor inventory and stock shelves as needed.
- Develop and implement strategies to increase sales and improve customer experience.
Excellent Communication And Interpersonal Skills
Ability To Work Effectively In A Team Environment
Proven Ability To Drive Sales
Flexibility To Work A Variety Of Shifts
Knowledge Of Retail Sales Principles And Customer Service Practices
Aptitude In Delivering Attractive Presentations
Strong Computer Skills
Knowledge Of Fashion Trends And Products
Research
Networking
Communication
Time Management
Negotiation
Leadership
customer service
Presentation
Listening
Organization
Problem-Solving
prospecting
Persuasion
Follow-Up
Closing
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
collaboration
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Sales Lead in San Mateo, CA, USA is between $66,000 and $93,000. This range may vary depending on the size of the company and the experience of the employee.
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Ann Inc. is an American group of specialty apparel retail chain stores for women. The company headquartered in New York City and currently operates as a subsidiary of Ascena Retail Group. The stores offer classic-styled suits, separates, dresses, shoes and accessories.

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